Head Waiter

Chez Antoinette; Greater London; Vor Ort; GBP 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Cycle to work scheme

Meals

Company pension scheme

Team events

Zusammenfassung

Chez Antoinette is a French brasserie in Covent Garden seeking a dynamic Waiter/Waitress to join the team. The ideal candidate will be upbeat, patient, and focused on delivering exceptional guest experiences, with a strong emphasis on friendly, professional service and upselling opportunities.

Responsibilities include greeting guests, presenting menus, taking and relaying orders accurately, and maintaining a clean, well-presented dining area.

Qualifikationen

• Front-of-house experience preferred.
• Full-time availability requested.
• English language proficiency required.

Aufgaben

• Take accurate food and drinks orders and communicate with the kitchen and managers.
• Provide friendly, courteous, and professional service at all times.
• Meet and greet guests and present the menu with information on allergens and portions.
• Upsell food and beverages to enhance guest experience.
• Clear and reset tables after guests depart and maintain a tidy section.
• Deliver bills and process payments accurately.
• Adhere to health and safety regulations and standards.

Kenntnisse

Customer service

Upselling

Teamwork

Professional appearance

Jobbeschreibung

About us

Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce..

Summary of role

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team.. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role..

Responsibilities

• To provide a quick and efficient service..
• To provide a friendly, courteous, and professional service, always..
• To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene..
• To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to..
• Meet and greet guests to their tables..
• Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings..
• To clear and reset tables after guests leave..
• Inform guests about our specials and any dishes or drinks that we are currently promoting..
• Up-sell in both food and beverages..
• Take accurate food and drinks orders and communicate efficiently with the kitchen and managers..
• Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager..
• Arrange table settings and always maintain a clean and tidy section..
• Deliver bills and collect payments accurately..
• Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant..
• Follow all relevant Health and Safety regulations and policies..
• Provide excellent customer service to guests..
• Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards..

Benefits

• Cycle to work scheme.
• Meals.
• Company pension scheme.
• Team events

Experience

Required

Languages

Languages: English – Advanced

Employment

Employment: Full-time

Salary

Salary: up to £17 hourly

Starting time

Starting time: Immediate start!

About Chez Antoinette

Independent French restaurant/bistrot located in the heart of Covent Garden Market . We offer simple yet good quality food with super friendly service.