Lead Senior Support Worker

United Response; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Lead Senior Support Worker to make a meaningful impact in individuals' lives. This role is pivotal in providing tailored support, leading teams, and ensuring quality services. You will empower individuals with daily living activities while promoting dignity and independence. The organization is committed to inclusion and the wellbeing of its employees, offering a range of benefits to support your career development. If you are passionate about making a difference and have the skills to lead and inspire, this opportunity is perfect for you.

Benefits

Enhanced sick and maternity/paternity pay

Time and a half for bank holiday working

Access to Blue Light Discount Card

Free occupational health services

Fully paid training

Generous annual leave allowance

Recognition program for outstanding contributions

Long service awards

Travel to work scheme

Online shopping discounts

Qualifications

• Experience in social care or supporting individuals is essential.
• Supervisory experience required to motivate and lead a team.
• Willingness to achieve NVQ Level 2/3 in Care is necessary.

Responsibilities

• Provide tailored support to individuals based on their needs.
• Lead teams, supervise staff, and ensure quality support.
• Safeguard vulnerable adults and maintain accurate records.

Skills

Experience in social care

Supervisory experience

NVQ Level 2/3 in Care

Strong communication skills

Basic IT skills

Passion for dignity and respect

Flexibility for various shifts

Commitment to training

Education

NVQ Level 2/3 in Care

Job description

Are you ready to have a meaningful impact on someone’s life?

Are you compassionate to others?

Are you dedicated to making a difference? Then we want to hear from you.

As a Lead Senior Support Worker, you’ll be pivotal in supporting individuals with daily living, safeguarding their wellbeing, and helping them achieve their aspirations. You’ll also take on senior responsibilities, including leading teams, supervising staff, and ensuring quality support services.

Key Responsibilities

• Provide tailored, person-centred support to individuals based on their unique needs and goals.
• Support daily activities like budgeting, cooking, personal care (if required), and community engagement.
• Build and maintain positive relationships with family, friends, and other professionals.
• Lead handovers, supervise staff, and assist with scheduling and rota management.
• Model best practices and help induct and mentor team members.
• Safeguard vulnerable adults, report concerns, and follow safeguarding procedures.
• Maintain accurate records, including financial documentation and support plans.

What skills you will bring

• Experience in social care or supporting individuals.
• Supervisory experience and the ability to motivate a team.
• NVQ Level 2/3 in Care (or willingness to achieve it).
• Strong written and verbal communication skills.
• Basic IT and numerical skills.
• Passion for promoting dignity, respect, and independence.
• Flexibility to work evenings, weekends, sleep-ins, and nights.
• A commitment to ongoing training and development.

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Time and half for bank holiday working
• Access to Blue Light Discount Card and Costco membership*
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities includingguaranteeing an interview for disabled applicants who meet the minimum criteria