Lead Security Manager for Cultural Venues & VIP Events

Mitie Group; Greater London; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Flexible benefits scheme

Virtual GP service

Salary Finance options

Choices benefits platform

MiDeals discounts

Cycle-to-work scheme

Life cover

Job summary

Mitie Cleaning & Hygiene Services is seeking an experienced Duty Security Manager to oversee daily security operations across the Tate estate in London. You will lead frontline teams, manage incidents, and coordinate major events to ensure a safe, welcoming environment for visitors and staff.

The role requires strong leadership, calm decision-making under pressure, and excellent stakeholder management. You will support VIP visits, exhibitions and high-profile events while upholding service

Qualifications

• Experience managing security operations in a complex, customer-facing environment.
• Proven people leadership and team management skills.
• Ability to remain calm and make decisions under pressure.
• Experience managing incidents, security systems and operational deployment.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and manage Security Officers, Leading Officers, Reception and Logistics teams.
• Act as operational lead for daily security activity and incident management.
• Ensure staffing levels, deployments and front-of-house coverage.
• Support VIP visits, exhibitions, media activity and special events.
• Build strong relationships with Tate stakeholders and operational teams.
• Investigate incidents and produce operational reports.
• Monitor security systems and escalate faults as required.
• Drive high standards of customer service, safety and security.
• Coach and develop frontline teams.
• Support compliance with security, health & safety and contractual requirements.

Skills

People leadership

Incident management

Stakeholder management

Clear communication

Customer service

Education

SIA Door Supervisor Licence

CCTV Licence

IOSH Qualification

First Aid qualified

Tools

Security systems

Job description

Mitie Cleaning & Hygiene Services is seeking an experienced Duty Security Manager to oversee daily security operations across the Tate estate in London. You will lead frontline teams, manage incidents, and coordinate major events to ensure a safe, welcoming environment for visitors and staff.

The role requires strong leadership, calm decision-making under pressure, and excellent stakeholder management. You will support VIP visits, exhibitions and high-profile events while upholding service