Lead Scheme Manager – Adult Homelessness Services

Hightown Housing Association Ltd

St Albans

On-site

GBP 31,000 - 38,000

Full time

4 days ago
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Benefits offered by this job

33 days annual leave
Performance bonus
Attendance bonus
Blue Light Card
Pension and life assurance
Bonus opportunities

Job summary

Hightown Housing Association Ltd in St Albans is seeking a compassionate Scheme Manager to lead two supported housing schemes, overseeing 37.5 hours per week with a salary of £34,320 per year. You will manage staff, ensure safeguarding and housing management standards, and deliver person-centred, trauma-informed support to residents.

You will also build partnerships with local authorities and external agencies while guiding residents to independence and access essential services.

Qualifications

  • Leadership and people management experience in housing or homelessness settings.
  • Knowledge of safeguarding, housing management and complex needs.
  • Experience in homelessness, supported housing or similar.
  • Management experience is a bonus.

Responsibilities

  • Provide overall leadership, ensuring services reflect our values: Empower, Respect, Inclusion, Compassion and Collaboration.
  • Support residents to build independence and access services.
  • Lead, supervise and develop staff, managing rotas and performance.
  • Maintain high standards in safeguarding, housing management and service delivery.
  • Build strong partnerships with local authorities and external agencies.
  • Oversee referrals, voids, incidents and continuous improvement.

Skills

Leadership
People management
Safeguarding
Experience in homelessness

Job description

Hightown Housing Association Ltd in St Albans is seeking a compassionate Scheme Manager to lead two supported housing schemes, overseeing 37.5 hours per week with a salary of £34,320 per year. You will manage staff, ensure safeguarding and housing management standards, and deliver person-centred, trauma-informed support to residents.

You will also build partnerships with local authorities and external agencies while guiding residents to independence and access essential services.

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