Scheme Manager - Homelessness

Hightown Housing Association; St Albans; Sur place; GBP 31 000 - 38 000; Plein temps

Avantages offerts par ce poste

33 days annual leave

Performance bonus

Attendance bonus

Blue Light Card

Pension and life assurance

Bonus opportunities

Résumé du poste

Hightown Housing Association Ltd in St Albans is seeking a compassionate Scheme Manager to lead two supported housing schemes, overseeing 37.5 hours per week with a salary of £34,320 per year. You will manage staff, ensure safeguarding and housing management standards, and deliver person-centred, trauma-informed support to residents.

You will also build partnerships with local authorities and external agencies while guiding residents to independence and access essential services.

Qualifications

• Leadership and people management experience in housing or homelessness settings.
• Knowledge of safeguarding, housing management and complex needs.
• Experience in homelessness, supported housing or similar.
• Management experience is a bonus.

Responsabilités

• Provide overall leadership, ensuring services reflect our values: Empower, Respect, Inclusion, Compassion and Collaboration.
• Support residents to build independence and access services.
• Lead, supervise and develop staff, managing rotas and performance.
• Maintain high standards in safeguarding, housing management and service delivery.
• Build strong partnerships with local authorities and external agencies.
• Oversee referrals, voids, incidents and continuous improvement.

Connaissances

Leadership

People management

Safeguarding

Experience in homelessness

Description du poste

Martin House Permanent Vacancy Reference: 844QUKBH Closes Nov 27, 2026 at 11:36 AM

Description

Scheme Manager - Adult Homelessness Services
Location: St Albans (Martin House & Hatfield Road)
Hours: 37.5 per week (rota)
Salary: £34,320 per annum

We’re seeking a compassionate Scheme Manager to lead our adult homelessness services, supporting individuals to rebuild their lives in safe, inclusive environments. This is a fantastic opportunity to really make a difference to peoples lives.

About the role

You will manage two supported housing schemes:

• Martin House: 16 self-contained flats for adults with support needs, focused on independence and recovery
• Hatfield Road: 5-bed shared HMO for men with lower support needs

You will ensure both services are safe, compliant and deliver high-quality, person-centred, trauma-informed support.

Key responsibilities

• Provide overall leadership, ensuring services reflect our values: Empower, Respect, Inclusion, Compassion and Collaboration
• Support residents to build independence and access services
• Lead, supervise and develop staff, managing rotas and performance
• Maintain high standards in safeguarding, housing management and service delivery
• Build strong partnerships with local authorities and external agencies
• Oversee referrals, voids, incidents and continuous improvement

About you

• Experience in homelessness, supported housing or similar
• Strong leadership and people management skills
• Knowledge of safeguarding, housing and complex needs
• Prior Management experience a bonus

33 days annual leave (rising with service)

£34,320 per annum with performance bonus’s

Annual Performance Bonus

Monthly attendance bonus

Blue Light Card

Pension, life assurance and bonus opportunities

I understand that, if appointed, I will be expected to uphold the professional standards and safeguarding responsibilities associated with working in a position of trust and comply with the association's safeguarding policies and Code of Conduct.
As an employee, you hold a position of trust and are expected to maintain appropriate professional boundaries in all interactions through your role. You must act with integrity, safeguard the welfare and wellbeing of those you work with, and uphold the highest standards of professional conduct. All employees are required to comply with the organisation's safeguarding policies, Code of Conduct and relevant statutory guidance.
Subject to DBS, references, right to work and medical checks.
We are an Equal Opportunities & Disability Confident Employer.
We will shortlist applicants on an ongoing basis and may close the advert early.

Documents

Supporting documents for this role