Lead Rota Coordinator - Medicine

NHS; Wrexham; Remote; GBP 42,000 - 56,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is looking for a Lead Rota Coordinator to oversee medical rotas and ensure safe workforce cover across the Medicine Directorate at Wrexham Maelor Hospital.

You will work with Specialty Managers, medical staff, and finance to address rota gaps, coordinate staffing solutions, and comply with workforce policies, delivering high-quality staffing services for patient care.

Qualifications

• Degree level education or equivalent experience.
• Knowledge and experience of IT systems including Microsoft applications.
• Evidence of continuous/ongoing learning.
• ECDL or equivalent experience.
• Ability to speak Welsh; English/Welsh speakers welcome.
• Desktop publishing skills and Shorthand ability.
• Typing RSA III (or equivalent).

Responsibilities

• Lead on the coordination and management of medical rotas across the Directorate.
• Ensure staffing levels support safe and effective service delivery.
• Collaborate with Specialists, medical staff, Workforce and Finance teams to manage rotas and leave.
• Produce ad hoc reports/projects as requested by senior management.
• Maintain confidentiality and build effective stakeholder relationships.

Skills

Notes-taking

IT skills

Organisation

Time management

Interpersonal skills

Secretarial support

Staff management

Prioritisation

Analytical skills

Communication

Initiative

Problem solving

Develop new systems

Co-ordinate schedules

Hospital environment experience

Education

Degree level education or equivalent experience

ECDL or equivalent experience

Ability to speak Welsh

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Desktop publishing

Shorthand

Typing RSA III

IT systems knowledge

Job description

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \"Disability Confident Employer\" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

An exciting opportunity has arisen for an enthusiastic, highly organised, and proactive individual to join the Medicine Directorate at Wrexham Maelor Hospital as a Lead Rota Coordinator.

The successful candidate will be responsible for the day-to-day operational management of medical staffing and rota coordination across the Directorate, ensuring safe and effective workforce cover is maintained at all times.

Working closely with Specialty Managers, clinical teams, doctors, Workforce and Finance colleagues, the post holder will play a key role in overseeing medical workforce arrangements, supporting rota management, and responding to staffing challenges in a timely and effective manner. The role requires the ability to work independently, prioritise competing demands, and make informed decisions within a fast-paced and often complex environment.

Excellent communication and interpersonal skills are essential, alongside strong organisational abilities, attention to detail, and a proactive approach to problem-solving. The successful candidate will be confident in building effective working relationships with a wide range of stakeholders and committed to delivering a high-quality staffing service that supports patient care.

Main duties of the job

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to supporting the delivery of high-quality patient care through effective workforce planning and rota management.

The successful candidate will lead on the coordination and management of medical rotas across the Directorate, ensuring appropriate staffing levels are maintained to support safe and effective service delivery. The post holder will work closely with Specialty Managers, medical staff, Workforce and Finance colleagues to proactively manage rota gaps, coordinate staffing solutions, and support compliance with relevant workforce policies and procedures.

The role requires excellent organisational, communication, and interpersonal skills, together with the ability to prioritise competing demands and work independently with minimal supervision. The post holder will adopt a proactive, solution-focused approach, using sound judgement and initiative to respond effectively to staffing challenges and operational pressures.

As a key member of the Directorate team, the post holder will be expected to maintain strict confidentiality, build positive working relationships with a wide range of stakeholders, and contribute to the continuous improvement of medical workforce processes. They will work in accordance with Health Board policies and procedures, escalating issues to their Line Manager where appropriate.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \"Disability Confident Employer\" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Co-ordinating and overseeing the smooth running of doctors’ shift patterns in line with the New Deal – Junior Doctors Hours/European Working Time
Directive. Co-ordination of all leave arrangements and prospective cover for Consultants’ and junior medical staff. The post holder will work closely with the health boards New Deal Coordinator in monitoring the shift patterns on a regular basis to ensure continued compliance with New Deal and EWTD.
The post holder will assist in the production of weekly/monthly duty rosters for Consultant and junior medical staff within sub-specialties of the
DIRECTORATE.
The post holder will also undertake ad hoc reports and projects as and when requested by the General Manager for Mecical Directorate Clinical Director,
Lead Site Specialty Manager or, Management Team. These reports / projects will be in line with the responsibilities of the grade of the post.

Qualifications

• Degree level education or equivalent experience.
• Must be able to demonstrate knowledge and experience of the full range of IT systems including all Microsoft applications
• Evidence of continuous/ongoing learning
• ECDL or equivalent experience
• Ability to speak Welsh
• Desktop publishing skills Shorthand
• Typing RSA III (or equivalent)

Experience

• Ability to work on own initiative and as part of a team
• Experience of managing financial resources.
• Previous experience of working with clinical staff.
• Experience of analysing complex information and a variety of sources to develop and maintain schedules.
• Significant experience within a NHS environment
• Knowledge of New Deal for Junior doctors/European Working Time Directive
• Experience of developing staff rotas

Skills

• Ability to take succinct notes at formal meetings.
• IT skills – including use of e-mail, Microsoft Word, Excel and Powerpoint
• Good organisational, time management and interpersonal skills
• Ability to provide an efficient, accurate and prompt secretarial and support service.
• Ability to manage junior and middle grade staff
• Ability to judge the importance of information and to respond appropriately in terms of prioritising.
• Ability to manage own workload.
• Excellent organisational ability
• Ability to work to strict deadlines and to prioritise tasks
• Analytical skills
• Ability to communicate both verbally and in writing important information clearly and accurately to all grades of medical personnel and administration managers.
• Ability to thrive in a busy environment
• Willingness to learn new skills to meet the needs of the organisation
• Ability to use own initiative, whilst understanding the need to seek advice from seniors where necessary
• Ability to develop new systems
• Ability to co-ordinate and alter complex work schedules
• Previous experience of working in a hospital environment or with health care professionals

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.