Restaurant Manager

Haven; Filey; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

On-park dining discount 50%

Haven Holidays discount 20%

Free facility access

Staff discounts at national brands

Job summary

Haven is seeking a Restaurant Manager to lead an energetic front of house team and deliver outstanding service. You will guide performance, manage budgets, and ensure safe, compliant operations while motivating staff to hit targets and maintain high standards.

Based in a fast-paced setting, this full-time role offers comprehensive training, progression, and exclusive team perks. Apply now to join Haven’s hospitality team and shape memorable dining experiences.

Qualifications

• Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Ensure all operations comply with health and safety regulations, company policies, and standards.
• Quickly resolve operational issues to keep day-to-day running smoothly.
• Support team development through ongoing training, mentoring, and creating growth opportunities.

Skills

Leadership

Communication

Customer service

Team motivation

Problem solving

Job description

Position: Restaurant ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusJoin our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.Requirements- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.- Strong leadership and communication skills.- Ability to work in a fast-paced environment while maintaining attention to detail.- Exceptional customer service and problem-solving abilities.- Knowledge of health and safety regulations.- Strong organisational and multitasking skills.- Experience in budgeting and financial management.- Flexibility to work evenings, weekends, and holidays.INDMGWhat We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]