Lead Restaurant Manager: Drive Team & Guest Experience

Area 7 - Callee Sudat; East Midlands; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is looking for an Assistant Restaurant General Manager to lead daily operations, drive performance, and uphold the brand’s guest experience across the restaurant. You’ll support the team, own the shift, and ensure smooth service with a focus on quality and consistency.

You will train and coach your crew, manage KPIs, and oversee rostering and stock to keep the restaurant running at peak levels. Join a team that values individuality and the real you, every day.

Qualifications

• Experience leading teams in a fast-paced hospitality environment.
• Ability to train, coach and motivate crew.
• Strong focus on operations and administrative tasks.

Responsibilities

• Support like a leader and take ownership of the restaurant to drive performance and ensure a great guest experience.
• Train, coach, and motivate the crew to meet and exceed standards.
• Own KPIs, support shifts, and ensure consistent delivery of service and quality.
• Oversee rostering, stock, and other admin to keep the operation running smoothly.
• Create memorable guest moments and turn first‑timers into regular customers.

Skills

Leadership

Team management

Coaching

KPI management

Operations management

Guest experience

Job description

KFC is looking for an Assistant Restaurant General Manager to lead daily operations, drive performance, and uphold the brand’s guest experience across the restaurant. You’ll support the team, own the shift, and ensure smooth service with a focus on quality and consistency.

You will train and coach your crew, manage KPIs, and oversee rostering and stock to keep the restaurant running at peak levels. Join a team that values individuality and the real you, every day.