Lead Pub General Manager - Growth, Team & Brand

Hungry Horse - Bra_104; Aylesbury; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Pension

Staff discounts

Training & development

Wagestream

Job summary

Hungry Horse - Bra_104 in Aylesbury is seeking a General Manager to drive sales and lead a team to deliver outstanding customer experiences. You will model the brand, manage operations, and ensure safety and allergen controls are understood by the team.

You will recruit, develop, and coach staff, maintaining high standards of service, profitability, and guest satisfaction in a busy hospitality environment.

Qualifications

• Proven leadership and team management capabilities.
• Strong communication skills across the team and customers.
• Keen sense of profitability, costs, and P&L oversight.
• Customer-focused approach with ability to drive great experiences.

Responsibilities

• Grow pub sales with your management team and business development colleagues.
• Lead by example to deliver amazing customer experiences and uphold brand standards.
• Recruit and develop your team to ensure they have the knowledge to delight customers.
• Champion brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

P&L control

Customer service

Team development

English proficiency

Job description

Hungry Horse - Bra_104 in Aylesbury is seeking a General Manager to drive sales and lead a team to deliver outstanding customer experiences. You will model the brand, manage operations, and ensure safety and allergen controls are understood by the team.

You will recruit, develop, and coach staff, maintaining high standards of service, profitability, and guest satisfaction in a busy hospitality environment.