Lead Pub General Manager - Drive Sales & Guest Experience

Hungry Horse; Lea Town; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pension contributions

Staff discounts: 33% on Hungry Horse/3

Discounts for loved ones: 15%

Employee assistance program

Maternity and paternity policies

Menopause Friendly Employer

Greene King Inns/hotels discounts: 50%

Refer a friend up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Hungry Horse in England is seeking an experienced General Manager to lead a busy pub, drive sales, and develop a high-performing team. You’ll set standards, deliver great guest experiences, and model the Hungry Horse brand in every shift.

You’ll recruit and develop staff, manage P&L, ensure compliance and safety, and work with the management team to grow the business. A personal license is required or obtainable.

Qualifications

• Leadership and people management abilities
• Strong communication and customer service focus
• Experience driving sales and managing financials (P&L)
• Ability to recruit, develop and motivate a team
• Commitment to brand standards and safety policies
• Desire to obtain or hold a personal license

Responsibilities

• Grow pub sales with the management team
• Lead by example to deliver amazing customer experiences
• Recruit and develop the team to deliver high standards
• Champion brand standards and ensure customer and team safety
• Be able to acquire a personal license if not already held

Skills

Leadership

Communication skills

P&L management

Team development

Brand standards

Customer service

Attention to detail

English proficiency

Job description

Hungry Horse in England is seeking an experienced General Manager to lead a busy pub, drive sales, and develop a high-performing team. You’ll set standards, deliver great guest experiences, and model the Hungry Horse brand in every shift.

You’ll recruit and develop staff, manage P&L, ensure compliance and safety, and work with the management team to grow the business. A personal license is required or obtainable.