Lead/Principal Account Solution Engineer

Salesforce, Inc..; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Solution Engineer to join their innovative Salesforce Solution Engineering team. This role is pivotal in crafting tailored solutions for the UKI Retail Sector, engaging with customers throughout their lifecycle. The ideal candidate will possess extensive experience in solution engineering and consultancy, particularly within enterprise software. You'll collaborate with cross-functional teams, lead the solution cycle, and present customized demos to decision-makers. If you have a passion for technology and thrive in a fast-paced environment, this is the perfect opportunity to drive transformative projects and make a significant impact.

Qualifications

• 10+ years in solution engineering or consultancy within enterprise software.
• Experience in UK retail and consumer goods sectors.

Responsibilities

• Lead solution cycles and collaborate with cross-functional teams.
• Identify customer needs and position Salesforce products effectively.

Skills

Solution Engineering

Consultancy

Salesforce Certifications

Digital Transformation Strategies

Communication Skills

Presentation Skills

Relationship Building

Time Management

Education

Bachelor's Degree in a Related Field

Tools

Salesforce

Job description

Job Title: Account Solution Engineer

Join our Salesforce Solution Engineering team and be part of a successful group serving the UKI Retail Sector. We seek individuals with deep experience in complex transformation projects who are eager to develop innovative solutions in a dynamic environment.

Role Overview

The Solution Engineer, also known as a Presales Consultant or Sales Engineer, collaborates with customers, product teams, and professional services to craft solutions that connect businesses with their customers. This role involves engaging with the entire customer lifecycle, providing technical expertise, and supporting sales efforts.

Responsibilities

1. Lead the solution cycle through collaboration with cross-functional teams.
2. Identify customer needs and position Salesforce products as optimal solutions.
3. Understand industry-specific challenges and tailor solutions accordingly.
4. Develop and present customized demos and solutions to decision-makers.
5. Participate in ongoing training and certification to stay current with product knowledge.
6. Achieve quarterly and annual sales and solution objectives.
7. Respond effectively to RFPs and lead the technical aspects of the sales process.
8. Engage in career development opportunities and internal training programs.

Minimum Qualifications

• 10+ years in solution engineering, consultancy, or related fields within enterprise software.
• Experience selling into UK retail and consumer goods sectors.
• Relevant Salesforce or other certifications, especially related to AI and LLM.
• Experience with digital transformation strategies and enterprise consulting.
• Strong communication, presentation, and relationship-building skills.
• Effective time management in a fast-paced environment.
• Team-oriented with a passion for technology and knowledge sharing.
• Willing to travel occasionally.
• Additional experience in leadership, military, volunteer work, or related sectors is valued.
• Relevant Salesforce certifications such as Administrator, Service Cloud, or Experience Cloud are recommended.