Lead Planning Manager, Field Service & SAP

Alup Kompressoren; Warrington; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

40 hours of training per year

Pension scheme

Career progression

Job summary

Alup Kompressoren in Warrington is seeking a Service Planning Manager to lead the team of service planners, coordinating field service engineers and ensuring timely, cost-efficient service delivery.

You will manage SAP planning, schedule engineers, monitor orders, and liaise with customers. The role requires a strong admin background, excellent communication, and travel willingness; a comprehensive benefits package is offered.

Qualifications

• Significant experience of working in business administration.
• Excellent communication and interpersonal skills.
• Strong planning and organising skills.
• Ability to manage and prioritise workload.
• High level of computer literacy including Microsoft Office suite.
• Willingness to undertake occasional business travel.
• Experience of working with SAP and planning tools.

Responsibilities

• Lead a team of service planners across UK & Ireland.
• Ensure engineers and systems are utilised efficiently.
• Ensure team training on relevant platforms.
• Manage SAP planning systems usage by the team.
• Oversee day-to-day people management tasks (leave approvals, appraisals).
• Set engineer work schedules to maximise efficiency.
• Liaise with customers to arrange and confirm service visits.
• Provide customers with risk assessments, method statements and certifications.
• Monitor progress of customer orders to ensure timely completion.
• Maintain orders in SAP and allocate work for reporting.
• Collate information from Field Service Engineers for records.
• Liaise with Field Service Engineers and managers to expedite requests.

Skills

Business administration

Communication

Planning & organising

Workload prioritisation

Microsoft Office

Education

None

Tools

SAP

Planning tools

Job description

Alup Kompressoren in Warrington is seeking a Service Planning Manager to lead the team of service planners, coordinating field service engineers and ensuring timely, cost-efficient service delivery.

You will manage SAP planning, schedule engineers, monitor orders, and liaise with customers. The role requires a strong admin background, excellent communication, and travel willingness; a comprehensive benefits package is offered.