Lead, Payment Fraud Control Design & Delivery

HSBC Holdings plc; Leeds; On-site; GBP 70,000 - 90,000; Full time

Job summary

HSBC Holdings plc in the United Kingdom is seeking an experienced Manager to lead Payment Fraud Control Design and Delivery within Economic Crime Prevention. The role focuses on developing strategies, overseeing controls, and partnering with analytics teams to protect customers and the business.

The position requires proven management in a fraud function, in-depth knowledge of fraud systems such as Feedzai, and experience with vendors like Biocatch and Threatmetrix to deliver robust controls

Qualifications

• Proven expertise at management level within an existing Fraud function.
• Knowledge of HSBC UK products, policies and processes.
• Experience with Fraud Detection systems such as Feedzai and with third-party vendors like Biocatch and Threatmetrix.
• Knowledge of delivery of controls and design methods.
• Experience in risk environments (FLoD/SLoD preferred).
• Experience developing new processes in Fraud Strategy/Analytics/Operations/Policy.
• Understanding of best-in-class fraud management.
• Experience across multiple payment fraud typologies and engaging with senior stakeholders.

Responsibilities

• Support development of strategies and protocols monitored by analysis of fraud patterns.
• Interpret MI and trends, identify issues and escalate risks.
• Ensure changes can be developed and implemented.
• Work with operations to design controls in fraud treatment strategy.
• Collaborate with Strategic Fraud Analytics to develop models and tools.

Skills

Fraud management

Stakeholder engagement

Analytics

Risk assessment

Team leadership

Tools

Feedzai

Biocatch

Threatmetrix

Job description

HSBC Holdings plc in the United Kingdom is seeking an experienced Manager to lead Payment Fraud Control Design and Delivery within Economic Crime Prevention. The role focuses on developing strategies, overseeing controls, and partnering with analytics teams to protect customers and the business.

The position requires proven management in a fraud function, in-depth knowledge of fraud systems such as Feedzai, and experience with vendors like Biocatch and Threatmetrix to deliver robust controls