Lead Officer - Housing Services

Centreforequalities; Dunfermline; On-site; GBP 43,000 - 48,000; Full time

Job summary

Fife Council is seeking a Lead Officer to supervise key housing service activities and ensure delivery against strategy and policy. You will support housing managers in developing staff and maintaining high standards of service across the organisation.

You will lead on partnerships, monitor performance, and implement effective communication and problem solving to improve outcomes for residents in Fife.

Qualifications

• Education to SCQF Level 8 or equivalent in Housing or related field.
• Strong supervisory and staff development skills.
• Ability to monitor service delivery and implement policy.

Responsibilities

• Supervise delivery of a specific aspect of Housing Service.
• Support strategy development and ensure high standards of service delivery.
• Promote partnerships and cross-service collaboration.

Skills

Supervisory experience

Performance management

Communication

Partnership working

Education

SCQF Level 8 qualification (Housing)

HND or SVQ Level 4 or equivalent

Job description

Proposed Interview Date: Week Commencing21September 2026

Closing Date: Sunday 13September 2026

Contract Type: Permanent

Salary: FC8 £43,437.09 - £47,604.34

Working Pattern: 36 hours per week (Monday - Friday)

Location: Segal House, Dunfermline

Job Details

Good housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment people want to protect.

We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing by:

• Fulfilling a general supervisory role across the Council’s Housing Service.
• Monitoring the delivery and sustainability of specific areas of service as required.
• Contributing to the preparation, implementation and review of housing policy as a key part of Housing Services.

We want to improve the quality of life of people across Fife and we work with many different organisations, including tenants’ groups, to try to make that happen. As a Lead Officer, you will supervise work that delivers on improved services.

You will be responsible for:

• Supervising the delivery of a particular aspect of the service by contributing to the development of strategies and practices which support the Service’s aims and values, all in accordance with appropriate policies and guidance.
• Assisting the Housing Managers in developing and realising the full potential of employees through effective objective setting, performance management and skills development, ensuring high standards of service delivery and effective use of resources across all areas of the service.
• Implementing effective means of communication and problem solving, ensuring that all results are analysed and applied to promote and maintain high standards of service delivery.
• Promoting effective partnerships, working across the Service and with partner services and organisations, ensuring a shared understanding and commitment to quality service delivery.

The Person

The job requires a breadth and depth of knowledge including both specialist and organisational knowledge and relevant theory. This knowledge is normally acquired through education, professional or vocational qualification, on or off-the-job training and relevant work experience.

The minimum qualifications required would be educated to SCQF Level 8 which includes HND or SVQ level 4 or equivalent in Housing or relevant recognised professional qualification.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

Further Information

• Role Profile-When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits -Employees have access to a benefits package that offers discounts on a wide range of products and services.
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For further information please contact: Lynne Johnston, Housing Manager - [e-mail]