Housing Officer - 12 months fixed term

Scottish Federation of Housing Associations; United Kingdom; On-site; GBP 28,000 - 35,000; Full time

Job summary

The Scottish Federation of Housing Associations is seeking a Housing Officer for a 12-month fixed-term contract. The ideal candidate will have a housing-related qualification equivalent to at least CIH Level 4 or relevant experience and should hold membership in a professional housing body.

This role requires managing a busy workload across various housing services and conducting pre-let interviews. A full driving license and access to a car for business use are essential. Applications are welcomed from all sections of the community.

Qualifications

• Knowledge of managing a busy workload across various housing services.
• Experience identifying support requirements and providing advice.
• Ability to work collaboratively with colleagues.

Responsibilities

• Manage a busy workload across a wide range of housing services.
• Conduct pre-let interviews, accompanied viewings, and sign-ups.
• Establish effective working relationships with partners.

Skills

Managing a busy workload

Providing a referral and advice service

Conducting pre-let interviews

Support income management processes

Education

Housing-related qualification (equivalent to CIH Level 4)

Membership of a professional housing body

Job description

Overview

Do you want to make a difference? Then why not join an award-winning social housing provider that puts people first...

We are currently looking for a Housing Officer to join our Housing Team on a 12-month fixed-term contract.

Responsibilities

• Managing a busy workload across a wide range of housing services
• Identifying support requirements and providing a referral and advice service
• Conducting pre-let interviews, accompanied viewings and sign-ups
• Working alongside other colleagues to support income management processes
• Working to set standards, frameworks, performance measures and protocols
• Establishing effective external working relationships with partners and external stakeholders

Qualifications and experience

• A housing-related qualification (equivalent to at least CIH Level 4) or relevant experience in a similar role
• Member of a professional housing body
• Knowledge and experience of the following:
• Managing a busy workload across a wide range of housing services
• Identifying support requirements and providing a referral and advice service
• Conducting pre-let interviews, accompanied viewings and sign-ups
• Working alongside other colleagues to support income management processes
• Working to set standards, frameworks, performance measures and protocols
• Establishing effective external working relationships with partners and external stakeholders
• A full driving licence and access to a car for business use is essential for this role

Other requirements

Applicants should embody our brand values by being accountable, firm but fair, open and honest, and versatile.

You can find the full job description in the ‘Documents’ section below. This provides further information on the main responsibilities of the role. There is also a person specification which details essential and desirable attributes.

How to apply

If you have the right skills and experience, we want to hear from you. Strictly no agencies please.

You must complete our online application form to be considered for this vacancy. We do not accept CVs.

Fife Housing Group is an Equal Opportunities Employer. We welcome applications from all sections of the community.

Closing date

Tuesday 19th May 2026, 17:00

Full salary & employment details

Hours of work: 35 hours core week, Monday to Friday