Lead Medical Receptionist

Center for Vein Restoration; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading organization in vein treatment as a Center Coordinator, where you will play a vital role in ensuring efficient patient flow and outstanding customer service. This position offers a structured schedule with no weekends or nights, allowing for a balanced work-life experience. The ideal candidate will have a passion for helping others, a strong background in administrative tasks, and the ability to manage multiple responsibilities. With opportunities for growth and development, this role is perfect for those looking to advance their careers in the healthcare field.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid Time Off

8 Paid Holidays

No Weekends or Nights

Bonus Eligibility

Opportunity for Growth

Qualifications

• 1+ years of administrative or customer service experience, preferably in a medical setting.
• Reliable transportation to clinics that may not be accessible by public transport.

Responsibilities

• Manage patient flow and ensure superior customer service.
• Ensure compliance with patient chart updates and HIPAA regulations.
• Coordinate scheduling and financial responsibilities with patients.

Skills

Administrative Skills

Customer Service

Data Entry

HIPAA Compliance

Education

High School Diploma

Associate's Degree (preferred)

Job description

We’re America’s Largest Physician-Led Vein Center

Having recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. Today, we’re the nation’s leader in varicose and spider vein care, offering a variety of nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Our Lead Medical Receptionists Enjoy

• Fast paced, learning work environment
• No weekends or nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations

• Monday through Thursday
• 7 AM - 5:30 PM
• Four 10-hour shifts

The Center Coordinator is responsible for efficient patient flow, superior customer service, attaining monthly goals/performance indicators, data entry, schedule and treatment plan management, and patient retention.

• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into the database
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure centers are compliant with the collection and data input for one-month surveys
• Ensure that the Surgical Assistant completes the inventory count daily and uploads it to the team site
• Confirm that assigned centers perform/complete the Daily Close correctly at the close of business each night

Minimum Requirements

• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Wilmington Clinic