Lead Luxury Retail Advisor & Brand Ambassador

Rituals; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail company in Manchester is seeking a Rituals Expert to join as part of the management team. This role emphasizes mentoring Rituals Advisors and interacting directly with customers to provide an optimal shopping experience. Candidates should have prior supervisory experience in retail or hospitality and possess strong customer service skills. A passion for luxury products and an engaging personality are essential. This is a great opportunity to develop professional skills in a dynamic environment.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• High energy and a sense of humour.

Responsibilities

• Mentor and support Rituals Advisors.
• Ensure optimal customer experience.
• Work alongside management to achieve store goals.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving skills

Organised and structured

Ability to mentor

Job description

A luxury retail company in Manchester is seeking a Rituals Expert to join as part of the management team. This role emphasizes mentoring Rituals Advisors and interacting directly with customers to provide an optimal shopping experience. Candidates should have prior supervisory experience in retail or hospitality and possess strong customer service skills. A passion for luxury products and an engaging personality are essential. This is a great opportunity to develop professional skills in a dynamic environment.