Lead Hard Services Supervisor – Facilities Maintenance

ISS UK Limited; Reading; On-site; GBP 42,000 - 52,000; Full time

Job summary

ISS is seeking a Hard Services Supervisor to manage delivery of planned and reactive maintenance across mechanical and electrical systems, plant, equipment, and building fabric. You will supervise maintenance staff and subcontractors, ensure work is completed safely, on time, and within contractual requirements.

This role emphasizes compliance, effective communication with the Hard FM Manager and client stakeholders, budget awareness, and timely contract reporting, asset records, lifecycle

Qualifications

• Extensive background in reactive maintenance and planned preventative maintenance (PPM) for building services.
• Proven track record within facilities management or building services in commercial property environments.
• Experience working as a fully qualified Maintenance Technician.
• Good understanding of building fabric maintenance and the ability to effectively communicate technical requirements to the team.
• Strong compliance awareness with a logical and organised approach to managing statutory requirements.
• Good verbal and written communication skills.
• Proficient user of Microsoft Office, particularly Word and Excel.
• Good numerical skills with the ability to understand and assist with budgets.
• Excellent organisational skills and a proactive
• see it, fix it or report it
• Minimum OND qualification in Building Services, Electrical, or Mechanical Engineering.

Responsibilities

• Assist in the delivery of planned preventative maintenance (PPM) and reactive maintenance across building services, plant, equipment, and building fabric.
• Support statutory compliance across mechanical, electrical, and building fabric services.
• Supervise maintenance staff and specialist subcontractors.
• Ensure maintenance tasks are completed within contractual timescales and service level requirements.
• Promote compliance with health and safety legislation, risk assessments, and permit-to-work procedures.
• Assist with budget control, cost monitoring, and procurement of materials and labour.
• Maintain effective communication with the Hard FM Manager, operational teams, and client stakeholders.
• Support contract reporting, asset management records, lifecycle projects, and site documentation updates.

Skills

Reactive maintenance

PPM

Facilities management

Maintenance supervision

Budget awareness

Health & safety

Communication skills

MS Office (Word, Excel)

Education

OND in Building Services / Electrical / Mechanical Engineering

Job description

ISS is seeking a Hard Services Supervisor to manage delivery of planned and reactive maintenance across mechanical and electrical systems, plant, equipment, and building fabric. You will supervise maintenance staff and subcontractors, ensure work is completed safely, on time, and within contractual requirements.

This role emphasizes compliance, effective communication with the Hard FM Manager and client stakeholders, budget awareness, and timely contract reporting, asset records, lifecycle