Lead Event Security Supervisor — Matchday & Events

Carlisle Support Service; Borough of Rossendale; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Pension scheme

Career progression

Staff uniform

Refer a Friend

Wages paid monthly

Training and development

Job summary

Carlisle Support Services is seeking well-presented, reliable Event Supervisors to join our matchday security team at Turf Moor, home of Burnley FC. You will lead a team of SIA-licensed operatives, manage crowd safety, conduct searches at entry points, and respond to incidents while delivering high standards in line with licensing conditions.

Evening and weekend shifts are common, with casual hours typically 5–7 per shift.

Qualifications

• Valid SIA Door Supervisor licence.
• At least 18 years of age.
• Minimum Level 2 Spectator Safety qualification.
• Reliable, flexible, and committed to 75% of home fixtures.
• Excellent communication and interpersonal skills.
• Smart, professional appearance.
• Previous security or stewarding experience.
• Level 3 Spectator Safety qualification or willingness to achieve this (funded).
• Willingness to work at other Carlisle venues.

Responsibilities

• Acting as the dedicated radio holder for your zone or sector.
• Managing search teams for persons and bags at entry points.
• Responding to crowd management issues and security incidents.
• Supporting with ejections and interventions where needed.
• Liaising with the client's Safety Officer and attending pre-event briefings.
• Leading by example in customer service and professional standards.

Skills

Communication skills

Interpersonal skills

Supervisory experience

Flexible

Smart appearance

Education

SIA Door Supervisor licence

Level 2 Spectator Safety

Level 3 Spectator Safety (Desirable)

Job description

Carlisle Support Services is seeking well-presented, reliable Event Supervisors to join our matchday security team at Turf Moor, home of Burnley FC. You will lead a team of SIA-licensed operatives, manage crowd safety, conduct searches at entry points, and respond to incidents while delivering high standards in line with licensing conditions.

Evening and weekend shifts are common, with casual hours typically 5–7 per shift.