Lead Enterprise Integrations & Platform Reliability

Reedexpo; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hours

Wellbeing initiatives

Parental leave

Study assistance

Sabbaticals

Disability accommodation

Job summary

Reedexpo is seeking an Enterprise Integrations Service Owner to lead the operational lifecycle of our enterprise integration services. You will ensure secure, resilient platforms and partner with stakeholders to support digital transformation initiatives.

You will own incident, problem, change and release management, drive improvements, and develop roadmaps while coordinating across internal teams, suppliers and managed service providers.

Qualifications

• Strong operational knowledge of enterprise integration technologies and platforms.
• Experience owning and operating critical enterprise integration services including incident, problem, change and release management.
• Knowledge of API management, middleware administration, identity services, cloud/hybrid integration and monitoring tools.
• Experience in large, complex enterprise environments and supporting digital transformation programmes.
• Knowledge of DevOps practices, CI/CD pipelines, IaC and automation tooling, and cloud platforms such as AWS or Oracle Cloud.
• Strong stakeholder management, communication and supplier management capabilities.
• Analytical problem-solving skills with attention to detail and prioritisation in a fast-paced environment.
• Relevant ITIL, Oracle, MuleSoft, Microsoft or API platform certifications are advantageous.

Responsibilities

• Own the operational lifecycle of enterprise integration services.
• Ensure integration platforms meet service levels, availability, performance and security standards.
• Lead incident, problem, change and release management activities.
• Drive root cause analysis and implement preventative improvements.
• Develop and maintain service roadmaps, standards and governance processes.
• Manage relationships with stakeholders, suppliers and managed service providers.
• Monitor platform health, capacity, performance and resilience.
• Support project delivery through operational readiness reviews and transitions into service.

Skills

MuleSoft Anypoint Platform

Google Apigee API Management

Oracle SOA Suite

Oracle Data Integrator (ODI)

Oracle Internet Directory (OID)

SSIS

Microsoft .NET integration

Tools

AWS

Oracle Cloud

Job description

Reedexpo is seeking an Enterprise Integrations Service Owner to lead the operational lifecycle of our enterprise integration services. You will ensure secure, resilient platforms and partner with stakeholders to support digital transformation initiatives.

You will own incident, problem, change and release management, drive improvements, and develop roadmaps while coordinating across internal teams, suppliers and managed service providers.