Enterprise Integrations Lead — Operations & Reliability

LexisNexis Risk Solutions; Richmond; On-site; GBP 90,000 - 140,000; Full time

Job summary

LexisNexis Risk Solutions is seeking an Enterprise Integrations Service Owner to lead the operational lifecycle of our enterprise integration services. You will ensure secure, resilient platforms and collaborate with stakeholders, suppliers and teams to support digital transformation initiatives.

Responsibilities include incident/problem/change/release management, governance, and service roadmaps. You will drive improvements, monitor health and support project delivery.

Qualifications

• Must own and operate critical enterprise integration services including incident, problem, change and release management.
• Strong knowledge of enterprise integration architecture, API management, middleware administration and monitoring tools.
• Experience in large, complex enterprise environments and supporting digital transformation programmes.

Responsibilities

• Own the operational lifecycle of enterprise integration services.
• Ensure integration platforms meet service levels, availability, performance and security standards.
• Lead incident, problem, change and release management activities for integration services.
• Drive root cause analysis and implement preventative improvements.
• Develop and maintain service roadmaps, operational standards and governance processes.
• Manage relationships with internal stakeholders, third-party suppliers and managed service providers.
• Monitor platform health, capacity, performance and resilience.
• Support project delivery through operational readiness reviews and transition into service.

Skills

Incident/problem/change management

DevOps practices

Stakeholder management

Analytical problem-solving

Tools

MuleSoft Anypoint Platform

Google Apigee API Management

Oracle SOA Suite

Oracle Data Integrator (ODI)

Oracle Internet Directory (OID)

SQL Server Integration Services (SSIS)

Microsoft .NET integration technologies

Monitoring tools

Job description

LexisNexis Risk Solutions is seeking an Enterprise Integrations Service Owner to lead the operational lifecycle of our enterprise integration services. You will ensure secure, resilient platforms and collaborate with stakeholders, suppliers and teams to support digital transformation initiatives.

Responsibilities include incident/problem/change/release management, governance, and service roadmaps. You will drive improvements, monitor health and support project delivery.