Lead Engineer Scheduler for Housing Repairs Team

Gilmartins; Dunstable; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Career development opportunities

Employee assistance app

Free personal trainer sessions

Christmas hamper

Job summary

Gilmartins is recruiting for an experienced Engineer Scheduler (Controller) to lead a team of 5-8 trades people at our Head Office in Houghton Regis. You will allocate repairs to the correct trade and communicate with tenants and clients to provide timely updates.

The role requires excellent communication, organisation, and problem-solving skills in a fast-paced social housing reactive repairs environment. This is a full-time, office-based position with potential for career progression.

Qualifications

• Excellent communication and listening skills.
• Ability to multi-task to manage a demanding workload in a fast-paced environment.
• Excellent resource planning and administration skills.
• The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers.

Responsibilities

• Run daily schedules for a team of 5-8 trade operatives (electricians, plumbers, etc).
• Liaise with tenants, clients and trade operatives by phone, email and live chat regarding updates on repairs.
• Arrange parts or materials for click/collect where not available from usual suppliers.
• Log engineer work requests onto the in-house system and track to completion.

Skills

Clear communication

Multi-tasking

Resource planning

Scheduling

Liaising with tenants/clients

Tools

In-house job management system

Job description

Gilmartins is recruiting for an experienced Engineer Scheduler (Controller) to lead a team of 5-8 trades people at our Head Office in Houghton Regis. You will allocate repairs to the correct trade and communicate with tenants and clients to provide timely updates.

The role requires excellent communication, organisation, and problem-solving skills in a fast-paced social housing reactive repairs environment. This is a full-time, office-based position with potential for career progression.