Lead, Electronic Trading Production Services

Bank of America; Greater London; Sur place; GBP 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Private healthcare

Pension plan

Life assurance

Employee assistance program

Wellbeing programs

Résumé du poste

Bank of America in London is seeking an experienced Technology Services Lead to own production services for low-latency equities trading platforms. You will lead incident management, drive improvements in automation, monitoring, and resilience, and collaborate with traders, developers and operations across global teams.

The role requires UNIX/Linux experience, scripting skills (Python/Shell), and strong communication and stakeholder management capabilities in a high-paced financial environment.

Qualifications

• Proactive engineer with strong problem-solving ability and a passion for supporting business-critical trading systems.
• Experience working within UNIX/Linux environments.
• Scripting or automation experience using Python or Shell.
• Familiarity with monitoring and observability tools such as Dynatrace, Splunk, Cribl, or Netcool.
• A solid understanding of incident, problem, and change management processes.
• Analytical and troubleshooting skills.
• Excellent communication and stakeholder management capabilities.
• Confidence leading incident bridges and coordinating technical teams.

Responsabilités

• Take end-to-end ownership of production systems, leading major incident response, triage, recovery, and stakeholder communications through to resolution.
• Partner closely with trading desks and operations teams, providing timely updates and managing complex production queries with confidence.
• Proactively identify and mitigate risks across applications, infrastructure, and operational workflows to improve platform resilience and performance.
• Maintain strong change management discipline, particularly during critical trading periods and high-impact market events.
• Lead root cause investigations and drive permanent remediation of recurring issues and technical debt.
• Deliver measurable improvements in platform stability and reductions in incident volumes through continuous service improvement initiatives.
• Champion automation, monitoring, and tooling enhancements to improve efficiency, observability, and operational control.
• Collaborate with global teams, mentoring junior engineers and contributing to the development of overall engineering capability.

Description du poste

Bank of America in London is seeking an experienced Technology Services Lead to own production services for low-latency equities trading platforms. You will lead incident management, drive improvements in automation, monitoring, and resilience, and collaborate with traders, developers and operations across global teams.

The role requires UNIX/Linux experience, scripting skills (Python/Shell), and strong communication and stakeholder management capabilities in a high-paced financial environment.