Trading Platform Reliability Lead

Bank of America Corporation; City of Westminster; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private healthcare

Pension plan

Back-up childcare

Flexible benefits

Emotional wellbeing helpline

Employee Assistance Program

Volunteer matching

Arts & Culture membership

Volunteer opportunities

Job summary

Bank of America in London seeks a proactive engineer to own production systems in a fast-paced financial markets tech environment. You will lead incident response, coordinate with trading desks, and drive resilience through automation and change control.

You'll work with UNIX/Linux, Python scripting, and observability tools to detect and resolve issues, mentor junior engineers, and collaborate with global teams to keep mission-critical trading platforms available.

Qualifications

• Experience in UNIX/Linux environments and strong troubleshooting skills.
• Proficient in scripting with Python or Shell.
• Familiarity with monitoring/observability tools such as Dynatrace, Splunk, Cribl, Netcool.
• Solid change management and incident handling capabilities.
• Excellent communication and stakeholder management skills.
• Experience in equities trading or financial markets is advantageous.

Responsibilities

• Take end-to-end ownership of production systems, leading major incident response, triage, recovery, and stakeholder communications through to resolution.
• Partner closely with trading desks and operations teams, providing timely updates and managing complex production queries with confidence.
• Proactively identify and mitigate risks across applications, infrastructure, and operational workflows to improve platform resilience and performance.
• Maintain strong change management discipline, particularly during critical trading periods and high-impact market events.
• Lead root cause investigations and drive permanent remediation of recurring issues and technical debt.
• Deliver measurable improvements in platform stability and reductions in incident volumes through continuous service improvement initiatives.
• Champion automation, monitoring, and tooling enhancements to improve efficiency, observability, and operational control.
• Collaborate with global teams, mentoring junior engineers and contributing to the development of overall engineering capability.
• We're seeking a proactive and technically strong engineer with excellent problem-solving ability and a passion for supporting business-critical trading systems.

Skills

Incident management

Unix/Linux

Python scripting

Monitoring/Observability

Automation

Stakeholder communication

Trading systems knowledge

Root cause analysis

Tools

Dynatrace

Splunk

Cribl

Netcool

Fidessa

ULLINK

TTNET

Job description

Bank of America in London seeks a proactive engineer to own production systems in a fast-paced financial markets tech environment. You will lead incident response, coordinate with trading desks, and drive resilience through automation and change control.

You'll work with UNIX/Linux, Python scripting, and observability tools to detect and resolve issues, mentor junior engineers, and collaborate with global teams to keep mission-critical trading platforms available.