Lead Conversion & Admissions Specialist

UK Management College; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme

Professional development

Career progression

Onsite parking

Job summary

UK Management College in Openshaw is seeking a Lead Conversion Officer to join the Marketing & Student Recruitment team. You will manage leads from enquiry to application, respond to enquiries, and guide applicants through the process.

The role requires proactive, results-driven individuals who can engage across multiple channels, nurture prospective students through HubSpot CRM, and help achieve recruitment targets in a busy higher-education setting.

Qualifications

• Experience in sales, customer service, recruitment or similar customer-facing roles.
• Experience using HubSpot or other CRM systems.
• Strong communication and interpersonal skills.
• Ability to work to targets and manage a high volume of leads.
• Knowledge of higher education recruitment processes is advantageous.

Responsibilities

• Manage prospective student leads from initial enquiry through to application and enrolment.
• Respond promptly to new enquiries and conduct outbound calls to prospective students.
• Provide clear information on programmes, entry requirements, funding, study modes and the application process.
• Build rapport and trust with prospective students while promoting UKMC benefits.
• Maintain regular follow-up and re-engage inactive leads throughout the journey.
• Operate CRM systems (HubSpot) and produce recruitment reports.

Skills

Strong communication

Interpersonal skills

Time management

Target-driven

Customer service

Tools

HubSpot

CRM

Microsoft Office

Job description

UK Management College in Openshaw is seeking a Lead Conversion Officer to join the Marketing & Student Recruitment team. You will manage leads from enquiry to application, respond to enquiries, and guide applicants through the process.

The role requires proactive, results-driven individuals who can engage across multiple channels, nurture prospective students through HubSpot CRM, and help achieve recruitment targets in a busy higher-education setting.