Lead Agricultural Service & Workshop Operations

Hamilton Ross Group; Tarbolton; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Life insurance

Employee discounts

Referral programme

On-site parking

Pension plan

Annual leave 26 days

Job summary

Hamilton Ross Group has a long history of supplying Agricultural, Groundcare and Construction machinery across Central Scotland. We are seeking a strong leader to run the Tarbolton service department, own performance and set the standard.

You will report to Group Senior Management, take full ownership of the Tarbolton service department and stay hands-on with the technical work while guiding the team to deliver quality and profitability.

Qualifications

• Proven management experience in agricultural, groundcare, construction or plant machinery
• Strong technical knowledge of agricultural machinery repair and maintenance
• A track record of leading and developing a skilled team
• Sharp communication skills — with customers and colleagues alike
• Commercial awareness and sound decision‑making
• Good IT skills and a practical approach to problem-solving

Responsibilities

• Manage day-to-day workshop and field service operations
• Plan and prioritise workloads across the engineering team
• Drive workshop efficiency, quality and profitability
• Support technical decisions and oversee standards of workmanship
• Handle warranty claims and liaise with the warranty department
• Build strong relationships with customers, suppliers and colleagues across Hamilton Ross Group
• Spot opportunities to improve and act on them

Job description

Hamilton Ross Group has a long history of supplying Agricultural, Groundcare and Construction machinery across Central Scotland. We are seeking a strong leader to run the Tarbolton service department, own performance and set the standard.

You will report to Group Senior Management, take full ownership of the Tarbolton service department and stay hands-on with the technical work while guiding the team to deliver quality and profitability.