Agricultural Service Manager

Hamilton Ross Group; Tarbolton; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Life insurance

Employee discounts

Referral programme

On-site parking

Pension plan

Annual leave 26 days

Job summary

Hamilton Ross Group has a long history of supplying Agricultural, Groundcare and Construction machinery across Central Scotland. We are seeking a strong leader to run the Tarbolton service department, own performance and set the standard.

You will report to Group Senior Management, take full ownership of the Tarbolton service department and stay hands-on with the technical work while guiding the team to deliver quality and profitability.

Qualifications

• Proven management experience in agricultural, groundcare, construction or plant machinery
• Strong technical knowledge of agricultural machinery repair and maintenance
• A track record of leading and developing a skilled team
• Sharp communication skills — with customers and colleagues alike
• Commercial awareness and sound decision‑making
• Good IT skills and a practical approach to problem-solving

Responsibilities

• Manage day-to-day workshop and field service operations
• Plan and prioritise workloads across the engineering team
• Drive workshop efficiency, quality and profitability
• Support technical decisions and oversee standards of workmanship
• Handle warranty claims and liaise with the warranty department
• Build strong relationships with customers, suppliers and colleagues across Hamilton Ross Group
• Spot opportunities to improve and act on them

Job description

Are you ready for your next leadership role?

You’ll run our service department at Tarbolton. Own the performance. Lead the team. Set the standard.

Hamilton Ross Group is a leading supplier of Agricultural, Groundcare and Construction machinery across Central Scotland. We’ve been doing this for more than 90 years. We’re family-owned, we’re growing, and we back our people. Recognised in the inaugural Scotsman Insider 500 as one of Scotland’s top-performing companies by profit and turnover. This is a business with real momentum behind it.

If you’ve got the experience and the drive, this is a serious opportunity.

Requirements

The Role

You’ll report to Group Senior Management and take full ownership of the Tarbolton service department; its people, its output and its profitability. It’s hands‑on. You’ll be close to the technical work, not just the spreadsheets.

• Manage day-to-day workshop and field service operations
• Plan and prioritise workloads across the engineering team
• Drive workshop efficiency, quality and profitability
• Support technical decisions and oversee standards of workmanship
• Handle warranty claims and liaise with the warranty department
• Build strong relationships with customers, suppliers and colleagues across Hamilton Ross Group
• Spot opportunities to improve and act on them

What You’ll Bring

You know agricultural machinery. You know how to lead people. And you don’t need to be told what good looks like.

• Proven management experience in agricultural, groundcare, construction or plant machinery
• Strong technical knowledge of agricultural machinery repair and maintenance
• A track record of leading and developing a skilled team
• Sharp communication skills — with customers and colleagues alike
• Commercial awareness and sound decision‑making
• Good IT skills and a practical approach to problem‑solving

What You’ll Get

• Competitive salary, based on experience
• Performance‑related bonus
• Company vehicle and digital toolset
• 26 days annual leave plus 4 company shutdown days
• Life insurance
• Employee discount scheme and referral programme
• On‑site parking
• The stability of a family‑owned business with over 90 years of trading and the recognition as a Scotsman Insider 500 company

Hamilton Ross Group is proud to be an equal opportunities employer.

We welcome applications from all suitably qualified candidates and are committed to fostering an inclusive and diverse workplace.

We offer a yearly performance based bonus along with many other regular gifts and rewards.

Store Discounts

You can benefit from employee discounts on a wide variety of products available in our parts department.

Company Pension

The company will make a generous contribution towards your pension to help with your long term financial planning.

Job Security

With over 90 years of trading over 3 generations, our family business is investing for the future.

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We are leading suppliers of Agricultural, Construction, Garden Power, Groundcare and Forestry & Arb machinery and Animal Health products across Central Scotland.