Lead Agile Delivery Manager

Visa; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the payments industry is seeking an Agile Delivery Manager to enhance delivery processes and remove impediments for scrum teams. This hybrid role involves stakeholder management, agile practices, and continuous improvement, ensuring effective communication and collaboration.

Qualifications

• Proven experience in Agile Delivery Manager or Scrum Master role.
• Strong stakeholder management skills.

Responsibilities

• Remove impediments for scrum teams to deliver value.
• Create and maintain a delivery roadmap.
• Lead agile ceremonies for business-critical initiatives.

Skills

Agile processes

Stakeholder management

Communication

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We’re looking for a passionate, high-agency Agile Delivery Manager to join Visa Direct. Your mission is to chase down and remove all impediments for a scrum team so you can all concentrate on quickly and sustainably delivering value for our customers and business.

Your work will be framed by three questions:

1. Quality requirements: Do the engineers and stakeholders have all the documentation and knowledge needed to deliver value for our customers and business?
2. Agile & lean practices: How can we ensure a culture of continuous learning when it comes to agile and lean practices?
3. Delivery Management: What can be done to identify and remove all impediments faced by the scrum teams in delivering value for our customers?

What we expect of you, day to day

Quality requirements

• Ensuring requirements are at just the right level of detail to take into sprint, including functional & non-functional requirements.
• Plan and facilitate workshops for the team and stakeholders to emphasize a collaborative approach to requirements definition.
• Collaborating in the writing of epics and user stories.

Delivery management

• Doing what is needed to unblock the scrum teams during the sprint.
• Reporting and managing operational delivery metrics.
• Create and maintain a delivery roadmap that outlines the prioritized features and milestones to achieve team and business objectives.
• Holding the team accountable for their delivery commitments and coaching continuous improvement.
• Drive the execution of deliverables across multiple teams and functions, proactively identifying and mitigating risks, issues, dependencies, and impacts.
• Stakeholder management.

Agile & lean practices

• Leading/coordinating standard agile ceremonies for business-critical initiatives and complex assignments related to size or technical build.
• Suggesting improvements to agile ways of working and coaching scrum teams on agile best practices.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Proven experience in an Agile Delivery Manager, Scrum Master, or Project Management role, preferably in a software-first Fintech or start-up.
• In-depth knowledge of Agile processes and principles, with real experience in creating working environments that adhere to them.
• Proven track record of chasing down impediments to deliver value for customers and business.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Preferably domain knowledge in Fintech - e.g., payments, FX, transaction banking, or trading.
• A self-starter who takes accountability for getting things done.
• Strong stakeholder management skills, including the ability to influence colleagues in small, cross-functional scrum teams.
• Comfortable challenging the status quo and always curious about how things work.
• Excellent written and verbal communication skills.
• Exceptional structure and attention to detail.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.