Senior Qualitative Insights and Engagement Manager

Chelsea and Westminster Hospital NHS Foundation Trust; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare organization is seeking a Senior Qualitative Insights and Engagement Manager to lead strategic programmes and engage with diverse stakeholders. This role requires extensive experience in health research and engagement methodologies, alongside strong leadership and diplomatic skills. The successful candidate will contribute to innovative health projects and support the NHS's mission for a healthier population.

Qualifications

• Extensive experience in delivering successful engagement methodologies.
• Strong understanding of NHS and health research landscape.

Responsibilities

• Design and deliver qualitative insights programmes.
• Provide strategic advice across the NWL sector.
• Line management of the Qualitative Insights Manager.

Skills

Engagement

Leadership

Strategic Development

Diplomacy

Professional Skills

Job description

The role requires a confident engagement and involvement professional who works at a consistently high level and is able to develop and lead strategic programmes of work. The post-holder will have a strong understanding of the NHS and health research landscape, along with knowledge of national politics relating to health, research, data, and innovation. Extensive experience in delivering successful engagement and involvement methodologies is essential.

The Senior Qualitative Insights and Engagement Manager is a challenging role that demands high levels of confidence, aptitude, and diplomacy, as well as exceptional professional skills and expertise. The role encompasses both strategic development and operational delivery, and the post-holder will excel in both areas.

The Senior Qualitative Insights and Engagement Manager will report to the Associate Director of Strategy and Insights and will be responsible for designing, developing, and delivering all qualitative insights programmes involving complex stakeholders, including patients, the public, individuals with lived experience, and professionals. The role will also provide strategic advice and counsel to colleagues across ICHP and the wider NWL sector to support effective qualitative insights and engagement initiatives. This position will work across missions, offering specialist expertise and support.

The postholder will deputise for the Associate Director as needed. They will be part of the senior leadership team within the Strategy and Insights directorate and will be responsible for line management of the Qualitative Insights Manager.

Imperial College Health Partners (hosted by Chelsea and Westminster NHS Foundation Trust) is a partnership organisation that brings together NHS healthcare providers, clinical commissioning groups, and leading universities across North-West London. We have been designated by NHS England as the Health Innovation Network (HIN) for North-West London and are one of 15 HINs across England, forming The Health Innovation Network.

Created by the NHS to support complex change across the health and care sector, we aim to innovate and collaborate for a healthier population. We work on a portfolio of innovation projects known as the NW London Missions, which include:

1. Optimising care of long-term conditions (starting with CVD)
2. Enabling more days at home
3. Supporting children and young people's mental health

We also deliver national initiatives such as:

• The Patient Safety Collaborative (PSC), which addresses key safety issues and aims to improve clinical outcomes and patient experience across NW London through quality improvement methods, strengthened ways of working, and sharing best practices.
• The Innovation Exchange, which supports innovators and industry partners.

For further details or informal visits, contact:

Name: Sadie Myhill
Job title: Senior Qualitative Insights and Engagement Manager
Email: [e-mail]