Lead Activities & Pool Manager – Hands-On Leader

Haven; Alloway; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Up to 10% annual bonus

Onsite accommodation

Job summary

Haven is seeking an Activities & Pool Team Manager to lead a dynamic team, run the activities programme and pool operations, and ensure safe, memorable guest experiences.

You’ll manage schedules and budgets, coach staff, drive improvements, and maintain compliance in a fast-paced leisure environment. On offer is up to 10% annual bonus and onsite accommodation (subject to availability).

Qualifications

• Experience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
• Strong leadership and communication skills.
• Fast-paced environment experience with attention to detail.
• Proactive problem-solver.
• Organised and comfortable juggling multiple tasks.
• Budget and financial management experience.
• PPO and SPTO certificates preferred (we'll support training if needed).
• Health and safety knowledge.

Responsibilities

• Lead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growth.
• Own guest experiences: Address concerns and drive improvements to keep guests happy.
• Manage operations: Handle scheduling, budgets, and resources whilst maintaining safety and compliance.
• Solve problems: Quick thinking to tackle issues as they arise.
• Support development: Mentor your team and create growth opportunities.

Skills

Leadership

Budget management

Health and safety awareness

Problem solving

Communication skills

Team coaching

Education

PPO and SPTO certificates

Enhanced DBS check requirement

Job description

Haven is seeking an Activities & Pool Team Manager to lead a dynamic team, run the activities programme and pool operations, and ensure safe, memorable guest experiences.

You’ll manage schedules and budgets, coach staff, drive improvements, and maintain compliance in a fast-paced leisure environment. On offer is up to 10% annual bonus and onsite accommodation (subject to availability).