Activities & Pool Manager

Haven; Spittal; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Up to 10% annual bonus

Onsite accommodation if needed (avail.

Job summary

Haven is looking for an Activities & Pool Manager to lead our activities programme and pool operations. You will be hands-on, visible, and actively involved in making things happen, coaching a team to deliver brilliant guest experiences and ensuring safe, well-run facilities.

You will manage scheduling, budgets and resources while maintaining safety standards, and you will mentor your team to create growth opportunities. DBS checks and relevant certifications may be required as part of the role.

Qualifications

• Experience in a leadership role in sports, leisure or hospitality.
• Strong leadership and communication skills with attention to detail.
• Proactive problem-solver with budget experience and safety knowledge.

Responsibilities

• Lead your team to deliver high-quality activities and pool experiences, coaching and developing staff.
• Own guest experiences by addressing concerns and driving improvements.
• Manage scheduling, budgets and resources while ensuring safety and compliance.
• Tackle issues quickly and support team development through mentoring.

Skills

Leadership

Budget management

Safety & compliance

Training & development

Guest experience

Communication

Education

PPO certificate

SPTO certificate

Job description

Position: Activities & Pool ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusOnsite accommodation if needed (subject to availability)About the RoleWe're looking for an Activities & Pool Manager who genuinely loves leading a team and creating brilliant experiences for guests. You'll run our activities programme and pool operations, managing everything from scheduling and budgets to coaching and developing your team. This isn't a desk job you'll be hands-on, visible, and actively involved in making things happen.If you thrive on variety, enjoy working with people, and want to see direct results from your leadership, this could be the role for you.What You'll DoLead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growthOwn guest experiences: Address concerns and drive improvements to keep guests happyManage operations: Handle scheduling, budgets, and resources whilst maintaining safety and complianceSolve problems: Quick thinking to tackle issues as they ariseSupport development: Mentor your team and create growth opportunitiesWhat We're Looking For- Experience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.- Strong leadership and communication skills- Fast-paced environment experience with attention to detail- Proactive problem-solver- Organised and comfortable juggling multiple tasks- Budget and financial management experience- PPO and SPTO certificates preferred (we'll support training if needed)- Health and safety knowledgeThis opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.INDMGWhat We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]