Activities & Pool Manager

Haven; Alloway; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Up to 10% annual bonus

Onsite accommodation

Job summary

Haven is seeking an Activities & Pool Team Manager to lead a dynamic team, run the activities programme and pool operations, and ensure safe, memorable guest experiences.

You’ll manage schedules and budgets, coach staff, drive improvements, and maintain compliance in a fast-paced leisure environment. On offer is up to 10% annual bonus and onsite accommodation (subject to availability).

Qualifications

• Experience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
• Strong leadership and communication skills.
• Fast-paced environment experience with attention to detail.
• Proactive problem-solver.
• Organised and comfortable juggling multiple tasks.
• Budget and financial management experience.
• PPO and SPTO certificates preferred (we'll support training if needed).
• Health and safety knowledge.

Responsibilities

• Lead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growth.
• Own guest experiences: Address concerns and drive improvements to keep guests happy.
• Manage operations: Handle scheduling, budgets, and resources whilst maintaining safety and compliance.
• Solve problems: Quick thinking to tackle issues as they arise.
• Support development: Mentor your team and create growth opportunities.

Skills

Leadership

Budget management

Health and safety awareness

Problem solving

Communication skills

Team coaching

Education

PPO and SPTO certificates

Enhanced DBS check requirement

Job description

Position: Activities & Pool Team ManagerType: Full-Time / PermanentPlus: Up to 10% Annual Bonus + Onsite Accommodation (subject to availability)We're looking for an Activities & Pool Manager who genuinely loves leading a team and creating brilliant experiences for guests. You'll run our activities programme and pool operations, managing everything from scheduling and budgets to coaching and developing your team. This isn't a desk job you'll be hands-on, visible, and actively involved in making things happen.If you thrive on variety, enjoy working with people, and want to see direct results from your leadership, this could be the role for you.What You'll DoLead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growthOwn guest experiences: Address concerns and drive improvements to keep guests happyManage operations: Handle scheduling, budgets, and resources whilst maintaining safety and complianceSolve problems: Quick thinking to tackle issues as they ariseSupport development: Mentor your team and create growth opportunitiesWhat We're Looking ForExperience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.Strong leadership and communication skillsFast-paced environment experience with attention to detailProactive problem-solverOrganised and comfortable juggling multiple tasksBudget and financial management experiencePPO and SPTO certificates preferred (we'll support training if needed)Health and safety knowledgeThis opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.What We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]