Law Firm Tech Support Specialist — AV & Deskside Expert

Ryder Reid Legal; England; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A recruitment specialist in the legal field is seeking a Technology Support Specialist in London. The role involves providing hands-on support for hardware, software, and AV systems in a law firm environment. Ideal candidates will have prior IT support experience in legal settings and strong technical skills. This position offers a hybrid work model and is a great opportunity for those eager to make an impact in tech support.

Qualifications

• Relevant law firm experience is required to be considered for this role.
• Experience with AV and video conferencing systems is beneficial.
• Calm, professional demeanor with client-facing abilities.

Responsibilities

• Respond to support requests via phone, email and ticketing system.
• Provide deskside support for hardware, software, and mobile devices.
• Maintain and troubleshoot AV and video conferencing systems.

Skills

IT support experience in a law firm environment

Strong working knowledge of Windows OS

Microsoft Office

Citrix

VPN

legal tech tools

Confident supporting hardware

Network protocols

Wireless/wired connectivity

Strong communication skills

Job description

A recruitment specialist in the legal field is seeking a Technology Support Specialist in London. The role involves providing hands-on support for hardware, software, and AV systems in a law firm environment. Ideal candidates will have prior IT support experience in legal settings and strong technical skills. This position offers a hybrid work model and is a great opportunity for those eager to make an impact in tech support.