LATE RECEPTIONIST

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Oxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel as a Receptionist, where you'll be the first point of contact for guests, ensuring a warm welcome and a seamless check-in experience. With a focus on genuine hospitality, you'll thrive in a supportive environment that values your contributions and offers clear career progression.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Meals at work

Talent referral bonus

Celebrations and events

Access to Pension Scheme

Ongoing training and progression

Qualifications

• Passionate about making a difference and eager to bring new ideas.
• Excellent organizational skills.
• Offer guidance and local recommendations.

Responsibilities

• Organize check-in and check-out processes.
• Serve as an ambassador for the hotel.
• Provide guests with a genuine 5-star experience.

Skills

Organizational Skills

Courteousness

Dependability

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. This busy role involves being part of a vibrant team and serving as an ambassador for the hotel, as the first person guests meet. You will organize check-in and check-out processes and provide guests with a genuine 5-star experience.

Perks You Could Enjoy:

• Special rates on Leonardo Hotel rooms across the UK & Europe for your city breaks
• Recognition scheme with vouchers for high street shops
• Meals at work
• Talent referral bonus for recommending friends
• Celebrations such as Thank You Week, ice cream trucks, pizza parties, and annual Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

If You’re Our Ideal Receptionist, You Will:

• Be yourself!
• Be passionate about making a difference and eager to bring new ideas
• Be courteous to guests and colleagues
• Offer guidance and local recommendations for a great stay
• Have excellent organizational skills
• Be dependable and reassuring for guests

Why Join Us?

We value our colleagues as much as our guests. Once part of the Leonardo community, your hard work is recognized and supported through our “GROWonline” learning portal, coaching, training, and wellness webinars. We provide top-notch training and clear career progression to help you succeed in Hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are expanding rapidly, making now an exciting time to join us.

About Leonardo Royal Hotel Oxford

Following a £13 million investment, our Oxford Hotel has transformed into a premium venue with 240 bedrooms, 22 meeting rooms, a Marco Pierre White Steakhouse, Costa Coffee bar, gym, pool, and sauna.

About Leonardo Hotels

Our vision is to be the first choice for genuine hospitality. Part of the Fattal Hotels Group, we operate over 230 hotels across Europe and Israel. Since opening our first hotel in Ireland in 1993, we have grown into a dynamic, innovative company with about 4,000 employees. We prioritize career development and value personality, emphasizing our core values: Consistent, Friendly, Genuine, Positive, Willing.

We offer a friendly, varied, and rewarding work environment, with activities like summer barbecues, Christmas parties, Thank You Week, and birthday celebrations. Employee benefits include discounts on hotel stays and performance rewards via our Leo Points system, including vouchers and days off.