Lab Support Staff Phlebotomist

bilh; Exeter; On-site; GBP 21,000 - 29,000; Full time

Job summary

Beth Israel Lahey Health seeks a Phlebotomist to collect blood from patients of all ages, ensuring proper labeling and identity verification. You will maintain specimen integrity, handle orders in the EMR, and deliver results to care teams.

The role emphasizes accurate specimen processing, timely delivery, and supporting clinical staff while upholding patient safety and compliance.

Qualifications

• High School Diploma or equivalent.
• Experience as phlebotomist is preferred.
• Knowledge of specimen labeling and handling procedures.

Responsibilities

• Collect blood specimens from patients by venipuncture or capillary technique.
• Label specimens accurately and verify patient identity using two identifiers.
• Maintain specimen integrity and proper handling per protocol.
• Verify lab requisitions and correct errors in orders.
• Keep phlebotomy cart stocked and inventory current.
• Enter orders in EMR and prioritize specimens based on urgency.
• Provide customer service to nursing units and physicians' offices.
• Prepare specimens for shipment to reference lab.
• Perform clerical duties as assigned.
• Assist in orienting new staff.

Skills

Phlebotomy

Venipuncture

Specimen handling

Customer service

EMR data entry

Education

High School Diploma or equivalent

Tools

EMR system

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Participates in all areas of phlebotomy, specimen processing while providing superior customer service.

Job Description:

Major Responsibilities

• a. Performs duties of a Phlebotomist: Collects blood specimens from patients of all ages and types (i.e.. patients with mastectomies, stroke and burn victims) by venipuncture or capillary technique using at least two identifiers (name, date of birth, medical record number). May perform specialized collections (i.e. paternity testing; clinical trial collections.
• b. Labels each specimen completely, accurately and legibly. Accurately match patient ID using at least two forms (name, DOB, medical record number) on specimens, original requisitions and electronic medical record system face sheet. Investigates discrepancies and makes corrections.
• c. Knowledgeable of appropriate specimen requirements and handling for tests on the requisition. Maintains specimen integrity including, but not limited to placing specimens in ice or warm water as per protocol; mixing anti-coagulant tubes; centrifugation as required. Delivers specimens to appropriate work stations in a timely manner.
• d. Understands and interprets a lab requisition; verifies any questionable orders. Corrects any errors in orders including, but not limited to duplicate panels; wrong provider; incomplete order entry.
• e. Ensures shared phlebotomy cart is left clean and appropriate inventory stocked, including all expired items are replaced with unexpired versions
• f. Performs electronic medical record system specimen receipt function and orders tests in electronic medical record system via the lab modules. Prioritizes specimen processing based and specimen priority (Routine vs. STAT), patient location (outpatient vs. inpatient vs. Emergency Department/OR patient), specimen stability (centrifuge immediately/place on ice/keep at room temperature/etc.). Deliver processed specimens to the appropriate laboratory department or area.
• g. Provides customer service support to nursing units and physician offices on all lab related needs including, but not limited to, faxing results, phoning STAT or critical results, researching specimen requirements, assisting with electronic medical record system order codes. Responds to calls and pages within established timeframes.
• h. Readies specimens for shipment to a reference lab to include separating by temperature and site batching.
• i. Performs other clerical duties as assigned.
• j. May assist in orienting new staff to the duties of the position

Education

High School Diploma or equivalent -

Years of Experience

Years of Experience -

Pay Range

$19.50 - $27.30

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled