Lab Support Staff Phlebotomist

Beth Israel Lahey Health; Exeter; On-site; GBP 20,000 - 28,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Phlebotomist to join our lab operations in Exeter. You will collect blood specimens from patients of all ages, label samples accurately, and ensure specimen integrity throughout processing.

The role emphasizes quality customer service and teamwork with nursing units and physicians' offices. Responsibilities include prioritizing specimens, verifying orders, maintaining inventory, and assisting with electronic medical record entries.

Qualifications

• Must have phlebotomy skills and venipuncture experience.
• Ability to collect specimens from patients of all ages.
• Accurate labeling and specimen handling per protocol.

Responsibilities

• Perform phlebotomy and specimen collection.
• Label specimens completely and verify patient identity.
• Process specimens and prioritize based on urgency (Routine/STAT).
• Assist with EMR orders and communication with nursing units.

Skills

Phlebotomy

Patient care

Documentation

Customer service

Education

High School Diploma or equivalent

Job description

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Participates in all areas of phlebotomy, specimen processing while providing superior customer service.

Job Description:

Major Responsibilities

• Perform duties of a Phlebotomist: Collects blood specimens from patients of all ages and types (i.e.. patients with mastectomies, stroke and burn victims) by venipuncture or capillary technique using at least two identifiers (name, date of birth, medical record number). May perform specialized collections (i.e. paternity testing; clinical trial collections.
• Labels each specimen completely, accurately and legibly. Accurately match patient ID using at least two forms (name, DOB, medical record number) on specimens, original requisitions and electronic medical record system face sheet. Investigates discrepancies and makes corrections.
• Knowledgeable of appropriate specimen requirements and handling for tests on the requisition. Maintains specimen integrity including, but not limited to placing specimens in ice or warm water as per protocol; mixing anti-coagulant tubes; centrifugation as required. Delivers specimens to appropriate work stations in a timely manner.
• Understands and interprets a lab requisition; verifies any questionable orders. Corrects any errors in orders including, but not limited to duplicate panels; wrong provider; incomplete order entry.
• Ensures shared phlebotomy cart is left clean and appropriate inventory stocked, including all expired items are replaced with unexpired versions.
• Performs electronic medical record system specimen receipt function and orders tests in electronic medical record system via the lab modules. Prioritizes specimen processing based and specimen priority (Routine vs. STAT), patient location (outpatient vs. inpatient vs. Emergency Department/OR patient), specimen stability (centrifuge immediately/place on ice/keep at room temperature/etc.). Deliver processed specimens to the appropriate laboratory department or area.
• Provides customer service support to nursing units and physician offices on all lab related needs including, but not limited to, faxing results, phoning STAT or critical results, researching specimen requirements, assisting with electronic medical record system order codes. Responds to calls and pages within established timeframes.
• Readies specimens for shipment to a reference lab to include separating by temperature and site batching.
• Performs other clerical duties as assigned.
• May assist in orienting new staff to the duties of the position.

Education

High School Diploma or equivalent -

Pay Range:

$19.50 - $27.30

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geographyof work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients’ lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled