Lab Office Coordinator & Client Operations

Smithers MSE Ltd.; Leatherhead; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working hours

Competitive benefits

Job summary

Smithers MSE Ltd. in Leatherhead is seeking an Office Coordinator to keep our busy primary packaging and materials testing laboratory running smoothly.

You will be the go-to person for client communications, updating the CRM, handling invoices and purchase orders, and supporting finance with payments.

The role offers full-time hours with flexible working options and competitive benefits. A strong eye for detail and structured tasks are essential.

Qualifications

• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Planner) is essential.
• Excellent written and verbal communication with colleagues and external clients.
• Attention to detail and ability to meet deadlines in a busy environment.

Responsibilities

• Maintain and update CRM system to support client and project tracking.
• Raise new projects and new customers; process invoices and purchase orders; liaise with clients to resolve queries.
• Collaborate with the finance team to arrange credit checks and payments; support with reception when needed.

Skills

MS Office

Communication

Organisational skills

Attention to detail

Tools

CRM system

Invoicing software

Job description

Smithers MSE Ltd. in Leatherhead is seeking an Office Coordinator to keep our busy primary packaging and materials testing laboratory running smoothly.

You will be the go-to person for client communications, updating the CRM, handling invoices and purchase orders, and supporting finance with payments.

The role offers full-time hours with flexible working options and competitive benefits. A strong eye for detail and structured tasks are essential.