Office Co-Ordinator

Smithers MSE Ltd.; Leatherhead; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working hours

Competitive benefits

Job summary

Smithers MSE Ltd. in Leatherhead is seeking an Office Coordinator to keep our busy primary packaging and materials testing laboratory running smoothly.

You will be the go-to person for client communications, updating the CRM, handling invoices and purchase orders, and supporting finance with payments.

The role offers full-time hours with flexible working options and competitive benefits. A strong eye for detail and structured tasks are essential.

Qualifications

• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Planner) is essential.
• Excellent written and verbal communication with colleagues and external clients.
• Attention to detail and ability to meet deadlines in a busy environment.

Responsibilities

• Maintain and update CRM system to support client and project tracking.
• Raise new projects and new customers; process invoices and purchase orders; liaise with clients to resolve queries.
• Collaborate with the finance team to arrange credit checks and payments; support with reception when needed.

Skills

MS Office

Communication

Organisational skills

Attention to detail

Tools

CRM system

Invoicing software

Job description

We are currently looking for an office coordinator to join our busy primary packaging and materials testing laboratory. This is a pivotal role at the heart of our team – perfect for someone who loves keeping things running smoothly, solving problems, and bringing structure to a busy environment.

As our Office Coordinator, you will be the go-to person who keeps the department moving.

Main responsibilities include

• Clear and professional client communication, supporting with issue of test reports, proposals and purchase orders.
• Update and maintain Customer Relationship Management system
• Provide essential financial administration support, including raising new projects, new customers, initiating invoices, processing customer purchase orders and liaising directly with clients to resolve queries.
• Work closely with our finance team to arrange credit checks and payments.
• Absence cover on reception.
• Oversee stock control to ensure resources are available as needed and raising supplier purchase orders for consumables and equipment calibration/maintenance.

This role is ideal for someone who enjoys structured tasks, steady workflows, and serving as a reliable source of support for the team. Strong proficiency in Microsoft office (Word, Excel, PowerPoint, Teams, Planner) is essential, along with the ability to communicate clearly and professionally with colleagues and external clients. Attention to detail and commitment to meeting deadlines are essential in this position.

This is a full time role with the opportunity of flexible working hours and competitive benefits.