Lab IT Engineer — Onsite, Stevenage (12‑Month Contract)

Gazelle Global Consulting Limited

Stevenage

On-site

GBP 42,000 - 54,000

Full time

9 days ago

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Job summary

Gazelle Global Consulting Limited is seeking a hands-on Lab Engineer in Stevenage to support IT and laboratory operations in a research environment. The role focuses on maintaining and securing validated IT systems used for scientific work, with an office-based setting and a 12-month contract.

You will image and onboard devices, troubleshoot hardware and software, manage incidents via ServiceNow, and ensure regulatory compliance for GxP environments while supporting dataflows from scientific

Qualifications

Strong desktop support / end-user computing experience required.
Knowledge of IP addressing, subnetting, firewalls and the OSI model.
Active Directory and endpoint security
Experience supporting GxP validated systems or regulated environments
ServiceNow or similar ITSM ticketing platforms

Responsibilities

Maintain, configure and troubleshoot end-user computers and laboratory IT equipment.
Image and onboard devices, ensuring successful domain and network integration.
Troubleshoot hardware, software, connectivity and IT/OT networking issues.
Support scientific instrument dataflows and validated backup solutions.
Manage incidents, access requests and technical support through ServiceNow.
Ensure endpoint security and compliance with organisational standards.