Lab Engineer

Gazelle Global Consulting Limited; Stevenage; On-site; GBP 42,000 - 54,000; Full time

Job summary

Gazelle Global Consulting Limited is seeking a hands-on Lab Engineer in Stevenage to support IT and laboratory operations in a research environment. The role focuses on maintaining and securing validated IT systems used for scientific work, with an office-based setting and a 12-month contract.

You will image and onboard devices, troubleshoot hardware and software, manage incidents via ServiceNow, and ensure regulatory compliance for GxP environments while supporting dataflows from scientific

Qualifications

• Strong desktop support / end-user computing experience required.
• Knowledge of IP addressing, subnetting, firewalls and the OSI model.
• Active Directory and endpoint security
• Experience supporting GxP validated systems or regulated environments
• ServiceNow or similar ITSM ticketing platforms

Responsibilities

• Maintain, configure and troubleshoot end-user computers and laboratory IT equipment.
• Image and onboard devices, ensuring successful domain and network integration.
• Troubleshoot hardware, software, connectivity and IT/OT networking issues.
• Support scientific instrument dataflows and validated backup solutions.
• Manage incidents, access requests and technical support through ServiceNow.
• Ensure endpoint security and compliance with organisational standards.

Skills

Desktop support

IP addressing

Active Directory

GxP/regulated environments

ITSM (ServiceNow)

Job description

Lab Engineer | Stevenage | 12-Month Contract

We are seeking a hands‑on Lab Engineer to support scientific and laboratory environments within a research and development setting. This is an office-based opportunity where you will play a key role in maintaining reliable, secure and validated IT systems supporting scientific operations.

Key Responsibilities:

• Maintain, configure and troubleshoot end-user computers and laboratory IT equipment.
• Image and onboard devices, ensuring successful domain and network integration.
• Troubleshoot hardware, software, connectivity and IT/OT networking issues.
• Support scientific instrument dataflows and validated backup solutions.
• Manage incidents, access requests and technical support through ServiceNow.
• Ensure endpoint security and compliance with organisational standards.

Essential Skills:

• Strong Desktop Support / End-User Computing experience.
• Knowledge of IP addressing, subnetting, firewalls and the OSI model.
• Active Directory and endpoint security.
• Experience supporting GxP validated systems or regulated environments.
• ServiceNow or similar ITSM ticketing platforms.

A 12-month contract with competitive rates.

This role is 100% office-based in Stevenage.

We cannot offer sponsorship for this role. Applicants must be UK citizens, hold Indefinite Leave to Remain (ILR), or have Dependant visa status.