Lab Client Support & Quotation Coordinator

Tetra Tech; Manchester; On-site; GBP 23,000 - 32,000; Full time

Job summary

Tetra Tech in Manchester is seeking a Business Support Officer to manage customer enquiries, quotations and day-to-day commercial administration within our laboratory team. You will be a key contact for existing and prospective customers, helping them access the right analytical services while ensuring quotations, sample media orders and follow-up activity are handled accurately and on time.

You will build relationships with clients, support quotation activity, coordinate sample media orders and

Qualifications

• Excellent time management and strong attention to detail with the ability to meet deadlines.
• Able to follow written and verbal instructions accurately.
• Strong interpersonal skills and a professional telephone manner are essential.
• A full clean driving licence is essential.

Responsibilities

• Prepare accurate quotations and follow up opportunities, building relationships with customers.
• Support customer enquiries and quotation activity.
• Coordinate sample media orders and deadlines with precise administration.
• Liaise with laboratory teams and senior managers to resolve enquiries promptly.
• Identify opportunities for repeat business and commercial growth.

Skills

Time management

Attention to detail

Deadline management

Written instructions

Interpersonal skills

Telephone manners

Driving licence

Job description

Tetra Tech in Manchester is seeking a Business Support Officer to manage customer enquiries, quotations and day-to-day commercial administration within our laboratory team. You will be a key contact for existing and prospective customers, helping them access the right analytical services while ensuring quotations, sample media orders and follow-up activity are handled accurately and on time.

You will build relationships with clients, support quotation activity, coordinate sample media orders and