L&D Programs & Operations Coordinator

SAGE GROUP PLC; Newcastle upon Tyne; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous pension

25 days annual leave (+5 possible)

Volunteer days (5)

Enhanced parental leave

Work away scheme

Memberships for finances, health and‑w

Job summary

Sage Group PLC is seeking a Learning & Development Specialist to manage global learning programmes and administration. This hands-on role ensures colleagues access development opportunities while coordinating schedules, bookings, materials and LMS activities.

You will partner with People Business Partners and stakeholders across Sage to deliver an excellent learning experience. You will support leadership development, onboarding and manager upskilling, coordinate assessments, and help shape

Qualifications

• Organised, proactive and passionate about creating a great learning experience for others.
• Previous experience in an L&D operational, coordination or administrative role.
• Experience administering a Learning Management System (LMS).
• Excellent organisational and administrative skills with strong attention to detail.
• Confidence using IT systems and learning new technologies.
• Strong written and verbal communication skills.

Responsibilities

• Coordinating global learning programmes, including training schedules, facilitator and room bookings, resources and learning materials.
• Administering the LMS, including enrolments, leavers, course completions and attendance records.
• Help colleagues and managers access learning opportunities and provide clear support.
• Support delivery of L&D programmes, including leadership development and onboarding.
• Coordinate assessment tools such as Strengthscope, issue assessments and update materials.
• Create and maintain programme timelines, project plans, processes and documentation.
• Support communications and marketing for learning programmes, including pre-programme materials.
• Prepare PowerPoint materials for management briefings and programme updates.
• Use Mentimeter to gather real-time feedback from participants.
• Maintain accurate learning and attendance records and support reporting.
• Gather feedback and identify opportunities to improve the learning experience.
• Support event and programme administration, including purchase orders and financial tracking.

Skills

organisational skills

proactive

stakeholder management

communication

learning experience

Tools

LMS

PowerPoint

Mentimeter

Job description

Sage Group PLC is seeking a Learning & Development Specialist to manage global learning programmes and administration. This hands-on role ensures colleagues access development opportunities while coordinating schedules, bookings, materials and LMS activities.

You will partner with People Business Partners and stakeholders across Sage to deliver an excellent learning experience. You will support leadership development, onboarding and manager upskilling, coordinate assessments, and help shape