L&D Specialist: Advisory Services

Sage; Newcastle upon Tyne; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Generous pension

25 days annual leave

Volunteer days

Enhanced parental leave

Work away scheme

Memberships for finances, health and 2

Job summary

Sage is seeking a Learning & Development Specialist in Newcastle upon Tyne. The role focuses on coordinating global learning programmes, administering the LMS, and delivering exceptional support to colleagues.

You will partner with People Business Partners and senior stakeholders, helping to shape and improve the learning experience while maintaining accurate records and reporting. The role is hybrid with office attendance required three days a week.

Qualifications

• Proven ability to coordinate learning programmes and schedules.
• Experience supporting LMS operations and course administration.
• Strong communication with multiple stakeholder levels.

Responsibilities

• Coordinate global learning programmes, bookings, resources and materials.
• Administer LMS including enrolments, completions and attendance records.
• Support learners and managers in accessing learning opportunities and answering queries.

Skills

Organisational skills

Stakeholder management

LMS administration

Communication skills

Project coordination

Tools

PowerPoint

MS Office

Mentimeter

Job description

Are you organised, proactive and passionate about creating a great learning experience for others?

We’re looking for a Learning & Development Specialist to join our team - this is a hands‑on role where you’ll help keep our global learning programmes running smoothly, ensuring colleagues can access the development opportunities they need while taking care of the important coordination and administration behind the scenes.

You’ll work closely with Learning & Development colleagues, People Business Partners and stakeholders across the business, building strong relationships and helping us deliver an excellent learning experience for our colleagues.

At Sage we have a hybrid working pattern - candidates must be able to work in the Newcastle office 3 days a week and 2 from home.

What you’ll be getting involved in:

• Coordinating global learning programmes, including training schedules, facilitator and room bookings, resources and learning materials.
• Supporting the administration of our Learning Management System (LMS), including enrolments, leavers, course completions and attendance records.
• Helping colleagues and managers access learning opportunities, answering queries and providing clear, helpful support.
• Supporting the delivery of L&D programmes, including leadership development, manager onboarding and manager upskilling.
• Coordinating assessment tools such as Strengthscope, including issuing assessments, compiling reports and updating supporting materials.
• Creating and maintaining programme timelines, project plans, processes and documentation.
• Supporting communications and marketing activity for learning programmes, including pre-programme welcome materials.
• Preparing PowerPoint materials for management briefings and programme updates.
• Using tools such as Mentimeter to gather real-time participant feedback.
• Maintaining accurate learning and attendance records and supporting high-level reporting.
• Gathering feedback and identifying opportunities to continually improve the learning experience.
• Supporting event and programme administration, including purchase orders and financial tracking.
• Building positive relationships with stakeholders across the People team and wider business, including senior colleagues and guest presenters.

What we're looking for:

• Previous experience in an L&D operational, coordination or administrative role.
• Previous experience administering a Learning Management System (LMS).
• Excellent organisational and administrative skills with strong attention to detail.
• Confidence using IT systems and learning new technologies.
• Strong written and verbal communication skills.
• The confidence to communicate and build relationships with stakeholders at different levels.
• A proactive approach and the ability to manage multiple priorities.
• Enthusiasm for learning and development and a genuine desire to help colleagues succeed.

Benefits video – https://youtu.be/TCMtTYUUiuU

Your benefits (Only Applicable for UK Based Roles)

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days.
• Paid 5 days yearly to volunteer through our Sage Foundation.
• Enhanced parental leave.
• Work away scheme for up to 10 weeks a year.
• Access to various helpful memberships for finances, health and wellbeing.

#LI-CF1

People

United Kingdom

Newcastle

Hybrid

Working at Sage means you’re supporting millions of small and mid‑sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high‑performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market‑shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We’re a Disability Confident employer — if you’re applying through this scheme or need adjustments at any stage, contact [e-mail] .

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.