L&D Delivery Specialist — Hybrid & Career Growth

Primark Stores Limited; Reading; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Pension

Bonus potential

27 days leave + bank holidays (+ buy 5

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark Stores Limited is seeking an L&D Delivery Specialist to drive learning initiatives across onboarding, technical skills, customer experience and leadership development. You will manage end-to-end programmes, coordinate with multiple departments, and measure impact through ROI analysis.

The role supports a hybrid work model in the UK. You will collaborate with a range of teams to ensure effective delivery, tracking of learning outcomes, and ongoing improvement across Primark’s learning

Qualifications

• 5+ years' experience in Learning & Development.
• Strong understanding of corporate and retail learning principles and methodologies.
• Excellent communication, presentation, and facilitation skills.

Responsibilities

• Conduct learning needs analysis and stakeholder discovery to identify development requirements and shape L&D strategies.
• Design, develop, and deliver learning programmes across onboarding, technical skills, customer experience, and leadership development.
• Manage end-to-end planning and delivery of multiple learning initiatives, including apprenticeship programmes and market-specific training solutions.
• Facilitate engaging training sessions, workshops, and learning events with logistics and stakeholder coordination.
• Evaluate programme effectiveness through data, reporting, and ROI analysis for continuous improvement.

Skills

L&D experience

Learning principles

Communication

Stakeholder management

Multi-site work

People development

Job description

Primark Stores Limited is seeking an L&D Delivery Specialist to drive learning initiatives across onboarding, technical skills, customer experience and leadership development. You will manage end-to-end programmes, coordinate with multiple departments, and measure impact through ROI analysis.

The role supports a hybrid work model in the UK. You will collaborate with a range of teams to ensure effective delivery, tracking of learning outcomes, and ongoing improvement across Primark’s learning