Learning & Development Impact Lead

Primark; Reading; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Pension

Potential Bonus

27 days leave + bank holidays

Buy 5 more days

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark in Reading is seeking an experienced L&D Delivery Specialist to design and deliver learning programmes across onboarding, technical skills, customer experience, and leadership development.

You'll manage end-to-end planning of multiple initiatives, collaborate with diverse teams, and evaluate impact using data and ROI analysis, aiming to continuously improve learning solutions across the business.

Qualifications

• 5+ years in Learning & Development with broad training program experience.
• Strong corporate and retail learning principles knowledge.
• Excellent communication, presentation, and facilitation skills.

Responsibilities

• Conduct learning needs analysis and stakeholder discovery to identify development requirements.
• Design, develop, and deliver learning programmes across onboarding, technical skills, customer experience, career progression, and leadership development.
• Manage end-to-end planning and delivery of multiple learning initiatives, including Apprenticeship Levy programmes and market-specific training solutions.
• Facilitate engaging training sessions, workshops, and learning events while managing associated logistics, communications, and stakeholder coordination.
• Evaluate programme effectiveness through data, reporting, and ROI analysis, making recommendations for continuous improvement and learning innovation.
• Manage learning systems, supplier relationships, learning records, and partner with key stakeholders to ensure effective delivery and tracking of all L&D activities.

Skills

Learning & Development

Communication skills

Presentation skills

Facilitation

Stakeholder management

Relationship building

Job description

Primark in Reading is seeking an experienced L&D Delivery Specialist to design and deliver learning programmes across onboarding, technical skills, customer experience, and leadership development.

You'll manage end-to-end planning of multiple initiatives, collaborate with diverse teams, and evaluate impact using data and ROI analysis, aiming to continuously improve learning solutions across the business.