L&D Coordinator

Penningtons Manches Cooper LLP; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading professional services firm seeks a proactive Learning & Development Co-ordinator to support training programmes and LMS management. This role offers an exciting opportunity to contribute to a high-profile L&D function within the firm while ensuring smooth training operations and stakeholder communication.

Qualifications

• Minimum 1-2 years’ experience in full-time L&D role is essential.
• Experienced with LMS platforms and Microsoft Office Suite.
• Meticulous attention to detail and proactive problem solver.

Responsibilities

• Organise and manage logistics of training programmes.
• Act as super-user for the LMS, managing user accounts and enrolments.
• Coordinate induction training, ensuring compliance with requirements.

Skills

Organisational skills

Communication

Problem-solving

Education

Level 3 Learning & Development qualification

Tools

Zoom

Sharepoint

Microsoft Office Suite

LMS platforms

Job description

Overview

We are seeking a proactive and highly organised Learning & Development Co-ordinator to provide administration support to the Head of L&D and the wider team in delivering a seamless and impactful learning experience across the firm. This is a dynamic, client-facing role that spans the full L&D lifecycle—from onboarding and compliance to professional development and strategic projects.

You’ll play a key role in ensuring the smooth operation of training programmes, managing learning platforms, and supporting firmwide initiatives. This is an excellent opportunity for someone with strong administrative experience in a professional services environment who is looking to grow their career in L&D.

Responsibilities

• Training Administration & CoordinationOrganise and manage the logistics of internal and external training programmes, including scheduling sessions, booking rooms or virtual platforms, sending invitations, tracking attendance, and collecting feedback. Ensure all training events run smoothly and are well-communicated to participants and stakeholders.

• Learning Management System (LMS) OversightAct as the super-user for the PMC Academy LMS, managing user accounts, enrolments, course updates, and reporting. Provide technical support to users and liaise with the LMS provider to resolve issues. Administer other platforms such as Inrehearsal and MBL Webinars, ensuring accessibility and accurate data reporting.

• Onboarding & Compliance TrainingCoordinate induction training for new joiners and returners, ensuring timely completion of compulsory courses. Track progress in collaboration with HR and follow up on outstanding training to maintain compliance with firm policies and regulatory requirements.

• Project & Event SupportAssist in the planning and delivery of firmwide L&D initiatives such as the Annual Best Practice Briefings, SRA Continuing Competence declarations, and the Ecovadis Questionnaire. Support the organisation of key events including Trainee Induction Weeks and Newly Qualified (NQ) programmes.

• Stakeholder Engagement & CommunicationServe as a key point of contact for training-related queries from staff, managers, and external providers. Collaborate with internal teams including HR, Knowledge, and Internal Comms to ensure consistent messaging and effective delivery of L&D initiatives.

• Data Management & ReportingMaintain accurate training records and generate reports for audits, regulatory submissions, and internal reviews. Monitor completion rates for compulsory training and escalate issues where necessary to ensure 100% compliance.

• Professional Development SupportCoordinate bookings and payments for external training, professional qualifications, and memberships. Track progress of individuals undertaking qualifications and manage repayment processes for leavers where applicable.

• Programme Planning & DeliverySupport the design and delivery of structured training programmes such as the F/E Academies, PMC Law Programme, and Central Teams training. Liaise with trainers, book sessions, manage communications, and ensure feedback is collected and analysed.

Essential & Desirable Criteria

Are you an experienced, efficient co-ordinator who is energetic, enjoys organising and planning training programmes and events, including social elements, who has a great eye for detail, the ability to look ahead and anticipate what needs to be done and has a genuine interest in learning, skills and people development? This is an exciting career opportunity for an enthusiastic L&D professional who wants to grow and evolve with our friendly and creative team, in a firm where L&D has a high profile and plays a key role in supporting our business and people development.

Experience & technical knowledge

• Minimum 1-2 years’ experience in a full-time L&D administrator or co-ordinator role in a law firm is essential
• Experienced with Zoom, Sharepoint & Microsoft office suite (Outlook, Teams, Excel, Word, PowerPoint)
• Experienced in use of LMS platforms, video editing and eLearning systems (knowledge of Access Learning LMS would be a plus)
• Level 3 Learning & Development qualification (desirable but not essential)

Key Skills

• Clear understanding of the organisational and data processes that support the success of an L&D function
• Outstanding organisational skills, methodical mindset and with a meticulous eye for detail
• Professional, collaborative, flexible approach to team work
• Excellent verbal and written communication skills and ability to engage confidently with people across all areas and levels of the business
• Proactive curious problem solver who anticipates and plans ahead to avoid issues and finds own solutions
• Ability to remain calm under pressure and to prioritise a complex, changing workload and deliver within tight deadlines

The firm operates a hybrid agile working policy allowing employees to work from home (or another UK location) for at least 40% of their time. Individuals can also apply for other flexible working options either at the time of recruitment or during the course of their employment.

At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm’s commitment, initiatives and Pennclusion committees here.

We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact [e-mail]