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Avantages offerts par ce poste
Ownership of CRM at a key growth stage
Direct impact on retention and revenue
Fun culture with global team trips
Résumé du poste
A fast-growing D2C coffee subscription brand is looking for a CRM Manager to manage the customer lifecycle from initial purchase to long-term subscriber. The role requires a hands-on Klaviyo user who can build and optimize automated journeys, run campaigns to drive revenue, and analyze churn and engagement. This fully remote position involves working with various teams to impact retention and subscription revenue significantly and offers a salary of up to £65k plus equity.
Qualifications
Hands-on experience with Klaviyo is essential.
Experience in D2C scale-ups and subscription models is preferred.
Must have a commercial and data-driven mindset.
Responsabilités
Own the full customer lifecycle from first purchase to subscription.
Build and optimize automated journeys and subscription flows.
Run weekly CRM campaigns that increase revenue and retention.
Analyze churn and engagement data to identify growth opportunities.
Collaborate with growth, product, creative, and customer experience teams.
Connaissances
Klaviyo
Data analysis
Customer engagement
CRM campaign management
Outils
CRM software
Data analytics tools
Description du poste
A fast-growing D2C coffee subscription brand is looking for a CRM Manager to manage the customer lifecycle from initial purchase to long-term subscriber. The role requires a hands-on Klaviyo user who can build and optimize automated journeys, run campaigns to drive revenue, and analyze churn and engagement. This fully remote position involves working with various teams to impact retention and subscription revenue significantly and offers a salary of up to £65k plus equity.
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