Kitchen Leader

Wshgroup; Kingston upon Thames; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Meal on shift

Tea and coffee on shift

Pension scheme

28 days leave incl. Bank Holidays

Family leave extension

Discount portal access

EAP & MH First Aiders

Uniform provided

Cycle to Work

Career development

Job summary

WSH Group at John Lewis partner locations seeks an enthusiastic hospitality team member to uphold high customer experience. You will take orders, serve food and drinks, and may rotate to different service areas to support the team.

You will contribute to food safety, COSHH compliance, and cost management while working with a proactive team to deliver excellent service and development opportunities.

Qualifications

• Positive can-do attitude and strong communication skills.
• Organised, reliable team player able to work under pressure.
• Committed to delivering excellent customer service and supporting the team.

Responsibilities

• Maintain customer experience to the highest standard.
• Ensure food safety compliance including allergen checks and temperature checks.
• Rotate to different areas as needed and organise deliveries.
• Support management in stock variance targets and food cost.
• Produce dishes and menu items consistently to specifications.
• Carry out daily team briefings and assist with team queries.

Skills

Positive can-do attitude

Strong communication

Good organisational skills

Work under pressure

Reliability and teamwork

Self-motivated and proactive

Job description

• Ensuring the customer experience is maintained to the highest standard at all times.
• To ensure food safety compliance including any allergen, temperature checks and administration is completed.
• To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed.
• To organise deliveries, checking delivery notes, and reporting any discrepancies.
• To support the management in the delivery of weekly stock variance targets and food cost.
• Ensure all dishes and menu items are produced consistently in line with the specifications.
• To carry out daily team briefings and assist with any team queries.
• To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH.
• To work on tills, following the cash handling procedures, taking orders and serving food and drinks.
• To assist with the development of the team, providing training where required, especially on the areas of the food and beverage service, supporting management in the delivery of labour effectiveness targets.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
• To carry out any other reasonable duties as required by management.

• Positive can do attitude
• Strong communication skills
• Good organisational skills
• Ability to work under pressure to meet the business needs
• Reliable and able to work well within a team
• Self-motivated and proactive

• Meal on shift
• Endless tea and coffee on shift
• Enrolment into the WSH pension scheme
• 28 days annual leave, including Bank Holidays
• Enhanced maternity, paternity and family friendly leave with length of service
• Access to everyday discounts and communication portal
• Employee Assistance Programme and qualified Mental Health First Aiders
• Uniform provided
• Cycle to Work scheme
• Opportunity to develop and further your career in an exciting company