Keyholder: Lead Store Ops & Brand Experience

Levi Strauss & Co.; Castleford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employee discount

Uniform support

Paid time off

Wellbeing resources

Job summary

Levi Strauss & Co. in Castleford is seeking a Part-time Keyholder to lead by example on the shop floor and support the Store Management team.

You will ensure smooth operations during your shifts, including opening and closing, while driving exceptional customer service and brand presentation. The role requires experience in retail with sales targets, a flexible schedule for evenings, weekends, and bank holidays, and a passion for Levi’s brand values.

Qualifications

• Demonstrated passion for the Levi’s brand and values.
• Experience leading a retail team and achieving KPIs.
• Excellent customer service with a proactive approach.

Responsibilities

• Lead on the shop floor to deliver exceptional customer service.
• Support and motivate Stylists; guide team to hit KPIs.
• Run store operations during shifts, including opening/closing where needed.
• Assist with deliveries, stock organisation and stockroom standards.
• Maintain high visual merchandising and brand presentation at all times.
• Coach team on product knowledge, styling and customer experience.
• Create a positive, inclusive, and high‑performing team environment.

Skills

Brand ambassador

Team leadership

Customer service

Sales targets

Decision making

Adaptability

Evenings weekends

Job description

Levi Strauss & Co. in Castleford is seeking a Part-time Keyholder to lead by example on the shop floor and support the Store Management team.

You will ensure smooth operations during your shifts, including opening and closing, while driving exceptional customer service and brand presentation. The role requires experience in retail with sales targets, a flexible schedule for evenings, weekends, and bank holidays, and a passion for Levi’s brand values.