Key Holder

Ben Sherman York; York and North Yorkshire; On-site; GBP 12,000 - 15,000; Part time

Job summary

Ben Sherman York is seeking a part-time Key Holder to support store operations in York. The role focuses on delivering exceptional customer service, maintaining store standards, and driving sales across our ranges.

You will work around 12 hours per week, helping open or close the store, assist customers, and promote multi-channel shopping options. Prior retail experience is preferred, with good communication and IT skills.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Open and close the store when a member of management isn’t there.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Good communication

Retail experience

Job description

Key Holder - Part Time

12 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Compensation:

To be discussed